fix typos

Author: mariojmdavid

content/06.quality_criteria.md

@@ -254,15 +254,15 @@ of their data.
   * **[SvcQC.Pol01.1]** Acceptable Usage Policy (AUP): Is a set of rules applied
   by the owner, creator or administrator of a network, website, or service, that
   restrict the ways in which the network, website or system may be used and sets
-  guidelines as to how it should be used. The AUP can also be referred as: Acceptable
+  guidelines as to how it should be used. The AUP can also be referred to as: Acceptable
   Use Policy or Fair Use Policy.
   * **[SvcQC.Pol01.2]** Access Policy or Terms of Use: represent a binding legal
   contract between the users (and/or customers), and the Provider of the **Service**.
   The Access Policy mandates the users (and/or customers) access to and the use of
   the Provider’s **Service**.
   * **[SvcQC.Pol01.3]** Privacy Policy: Data privacy statement informing the users
-  (and/or costumers), about which personal data is collected and processed when they
-  use and interact with the **Service**. It states which rights the users (and/or costumers)
+  (and/or customers), about which personal data is collected and processed when they
+  use and interact with the **Service**. It states which rights the users (and/or customers)
   have regarding the processing of their data.
 
 ### Support [SvcQC.Sup]
@@ -290,7 +290,7 @@ Agreement (SLA) with user communities.
 Monitoring is a periodic testing of the **Service**. It requires a monitoring
 service from where tests are executed or sent and results of those tests are shown.
 The tests can be the same, in part or in total of the Functional tests.
-The technology used for the monitoring, is left to the developers of the underlying
+The technology used for the monitoring is left to the developers of the underlying
 software to decide eventually with input from the infrastructure(s),
 where the **Service** is foreseen to be integrated.
 
@@ -319,13 +319,13 @@ where the **Service** is foreseen to be integrated.
 
 The automated deployment of **Services** implies the use of code to install and
 configure them in the target infrastructures. Infrastructure as Code (IaC)
-templates allow operations team to treat service provisioning and deployment in
+templates allow operations teams to treat service provisioning and deployment in
 a similar fashion as developers manage the software code.
 
 Consequently, IaC enables the paradigm of immutable infrastructure deployment
 and maintenance, where **Services** are never updated, but deprovisioned and
 redeployed. An immutable infrastructure simplifies maintenance and enhances
-repeteability and reliability.
+repeatability and reliability.
 
 * **[SvcQC.Aud01]** A production-ready **Service** SHOULD be deployed as a
 workable system with the minimal user or system administrator interaction
@@ -349,8 +349,9 @@ of users registered in the **Service**, or using it actively. Also
 accounting is important to track resource usage per user or group
 of users, either or both computing and storage resources.
 
-Although the the metrics maybe published in external services, this
-is a common case in federated infrastructures such as EOSC.
+Although the metrics may be published in external services managed
+by the infrastructure, this is a common case in federated
+infrastructures such as EOSC.
 
 * **[SvcQC.Met01]** The **Service** SHOULD implement the collection
 of metrics.