Upload custom apps for personal use toggle missing

[briannydegger]

Type of issue

Select an option

Feedback

5. Go to Teams apps > Manage apps > Org-wide app settings > Custom apps and turn on the Upload custom apps for personal use toggle.

Under Custom Apps. I only have options:

• Let users install and use available apps by default
• Let users interact with custom apps in preview

Page URL

https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/prepare-your-o365-tenant#enable-custom-teams-apps-and-turn-on-custom-app-uploading

Content source URL

https://github.com/MicrosoftDocs/msteams-docs/blob/main/msteams-platform/concepts/build-and-test/prepare-your-o365-tenant.md

Author

@surbhigupta

Document Id

022f7eff-f6c2-9a73-afa9-74e887b761e1

Platform Id

d0a480ca-b469-80d8-20ef-7ed74dc3a02d

[m365-agent-toolkit-assistant]

👋 Hi @briannydegger,

Thank you for reporting this issue! We want to let you know that:

⏱️ Our team will personally review your issue
🎯 You can expect a response within 1 business day

✨ This is an AI-generated initial response
🤖 AI-Generated Preliminary Analysis:

This is a common issue and may be due to policy changes or delays in propagation. Here are actionable steps, based on known solutions:

1. Check Org-wide App Settings:

   • Go to Teams Admin Center → Teams apps → Manage apps → Org-wide app settings.
   • Make sure "Allow uploading custom apps" is enabled. The "Upload custom apps for personal use" wording may be missing/changed; toggling "Allow uploading custom apps" usually enables this.

2. Check Setup and Permission Policies:

   • Teams apps → Setup policies → Global: Ensure "Upload custom apps" is enabled.
   • Teams apps → Permission policies: Your user policy should allow custom apps.

3. Wait & Restart: Setting changes can take hours to propagate (sometimes >24h). Sign out and restart Teams.

4. If missing in new Teams: Try in Teams Classic as a check. If resolved, update Teams and try again.

See details and similar issues:
GitHub Issue #10246
Sample screenshot

If still unresolved, let me know your environment and Teams Toolkit version for deeper troubleshooting.

✨We'd love your feedback! Please take a moment to fill out our survey.

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Note: This is an automated first response generated by AI. A human team member will review your issue and provide a more detailed response soon. We appreciate your patience!

[microsoft-github-policy-service]

Hi @briannydegger! We will investigate and if we require further information we will reach out to you. Please use this link to escalate if you don't get replies in two working days.

Best regards, Teams Platform

[Prasad-MSFT]

Hi @briannydegger, thanks for raising your issue. We will check this and will get back to you shortly.

[Prasad-MSFT]

We tried to repro this, but we are getting this below error:

Update:

Checked and observed same behaviour as stated

@SandipJha-MSFT, could you please help here?

[SandipJha-MSFT]

@Prasad-MSFT Thank you. Assigned to @SirajShaik-MSFT. He will be working on this.

[SirajShaik-MSFT]

Raised PR: #13241