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title FAQ
description Answers to common questions about using FormWire.
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6

Where is my submission?

If a submission isn't showing up:

  • Check the status filter. It may have been scored as pending_review or spam rather than new. See Submissions.
  • Check the form is enabled. A disabled form rejects submissions.
  • Check your limits. If the form's per-form limit or your plan quota is reached, new submissions are rejected — see Plans & Limits.
  • Check the endpoint. Make sure you're posting to https://api.formwire.app/v1/submit/YOUR_FORM_SECRET with the correct secret.

Do I need a token in the request body?

No. The form secret in the URL identifies your form. There's no separate token or API key for submitting.

Is the submission endpoint safe to use in client-side code?

Yes — it's designed to be called from the browser. The secret is semi-public, like any third-party form action. If it's ever abused, rotate it.

Why was a real message marked as spam?

It likely tripped a spam signal — a filled honeypot, a too-fast submission, or content that matched a threat pattern. You can re-status it, and review how scoring works in Spam Protection.

What are the submission size limits?

Each submission is capped at 50 KB. Empty submissions are rejected.

Can I upload files?

File uploads aren't supported in submissions yet. (The validation schema includes a file type for future use.)

How do I send submissions to another tool?

Use a webhook integration to forward submissions as JSON to any URL. Dedicated Slack, GitHub, and Zapier integrations are coming soon.

How do I get my data out?

See Exporting Data.

Still stuck?

Email support — your support tier depends on your plan.