Warn readers that deleted clusters cannot be restored (#20355)

* Warn readers that deleted clusters cannot be restored

* Add non-payment section

* Update warning with Joel's feedback

Author: jhlodin

src/current/_includes/cockroachcloud/non-payment.md

@@ -0,0 +1,3 @@
+If a {{ site.data.products.cloud }} organization with billing configured lapses in payment, non-payment reminders are sent the **Billing contact info** designated in the {{ site.data.products.cloud }} Console under **Billing** > **Settings**. By default this billing contact is set to the original Organization Admin of the {{ site.data.products.cloud }} organization.
+
+After sending multiple payment failure reminders with no acknowledgement or change in billing, all clusters in the organization are deleted including data. Deleted clusters cannot be restored.

src/current/cockroachcloud/advanced-cluster-management.md

@@ -180,7 +180,7 @@ You can also check the status of these features on the [**PCI ready**]({% link c
 ## Delete cluster
 
 {{site.data.alerts.callout_danger}}
-Deleting a cluster will delete all cluster data.
+Deleting a cluster will delete all cluster data. Deleted clusters can not be restored.
 {{site.data.alerts.end}}
 
 {{site.data.alerts.callout_info}}

src/current/cockroachcloud/basic-cluster-management.md

@@ -115,7 +115,7 @@ Deleting a cluster will delete all cluster data.
 {{site.data.alerts.end}}
 
 {{site.data.alerts.callout_info}}
-Free CockroachDB {{ site.data.products.basic }} clusters are subject to deletion after 6 months of no activity.
+Free CockroachDB {{ site.data.products.basic }} clusters are subject to deletion after 6 months of no activity. Deleted clusters can not be restored.
 {{site.data.alerts.end}}
 
 Proceed with the following steps only if you are sure you want to delete a cluster:

src/current/cockroachcloud/billing-management.md

@@ -152,3 +152,7 @@ You can export invoice data in CSV or PDF format. From the **Invoices** tab, on
 - The PDF renders invoice information from the Console into a traditional invoice format. This format includes the high level information from the Console, a summary of total usage, the organization's billing address, and a CockroachDB letterhead.
 
 If you're using [folders]({% link cockroachcloud/folders.md %}) to organize your clusters, the full path for each cluster is provided under the **Cluster path** column.
+
+## Non-payment
+
+{% include cockroachcloud/non-payment.md %}

src/current/cockroachcloud/cloud-api.md

@@ -668,7 +668,9 @@ To delete a cluster, send a `DELETE` request to the `/v1/clusters/{cluster_id}`
 The service account associated with the secret key must have the Cluster Admin or Cluster Creator [role]({% link cockroachcloud/authorization.md %}#organization-user-roles).
 {{site.data.alerts.end}}
 
-Sending a `DELETE` request permanently deletes the cluster and all the data within the cluster.
+{{site.data.alerts.callout_danger}}
+Sending a `DELETE` request permanently deletes the cluster and all the data within the cluster. Deleted clusters can not be restored.
+{{site.data.alerts.end}}
 
 {% include_cached copy-clipboard.html %}
 ~~~ shell

src/current/cockroachcloud/cluster-management.md

@@ -132,7 +132,7 @@ To help prevent a cluster from being deleted by mistake, you can enable _deletio
 ## Delete cluster
 
 {{site.data.alerts.callout_danger}}
-Deleting a cluster will delete all cluster data.
+Deleting a cluster will delete all cluster data. Deleted clusters can not be restored.
 {{site.data.alerts.end}}
 
 {{site.data.alerts.callout_info}}

src/current/cockroachcloud/costs.md

@@ -309,6 +309,10 @@ In CockroachDB {{ site.data.products.advanced }}, CDC is billed monthly based on
 
 </section>
 
+## Non-payment
+
+{% include cockroachcloud/non-payment.md %}
+
 ## Learn more
 
 - [Plan a CockroachDB {{ site.data.products.basic }} cluster]({% link cockroachcloud/plan-your-cluster-basic.md %})

src/current/cockroachcloud/free-trial.md

@@ -65,7 +65,7 @@ If the trial ends and a payment method has not been provided, a 30 day grace per
 The cluster will be fully restored if a payment method is added. Any charges accrued during the grace period will be billed to the payment method.
 
 {{site.data.alerts.callout_danger}}
-If the end of the grace period is reached and no payment method has been added, all clusters in the organization are deleted.
+If the end of the grace period is reached and no payment method has been added, all clusters in the organization are deleted. Deleted clusters can not be restored.
 {{site.data.alerts.end}}
 
 ## Get started

src/current/cockroachcloud/provision-a-cluster-with-terraform.md

@@ -273,6 +273,10 @@ To change a cluster's plan from CockroachDB {{ site.data.products.standard }} to
 
 ## Delete a cluster
 
+{{site.data.alerts.callout_danger}}
+Sending a `destory` command permanently deletes the cluster and all the data within the cluster. Deleted clusters can not be restored.
+{{site.data.alerts.end}}
+
 If you want to delete a cluster managed by Terraform, run the following command:
 
 {% include_cached copy-clipboard.html %}