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Description
Describe the bug
At Windows startup, I hear my LCD screen unplugging on Windows (USB disconnect sound) once, it reconnects (USB connection sound) then main.py runs successfully, displays in the LCD screen what I expect, but then It disconnects again after a few seconds (I hear again the USB disconnect sound) - at that moment, Turing System Monitor stops working and disappear from the icon tray.
At that point, the screen remains idle with the basic message "PLEASE RUN THE APP - WWW.TURZX.COM"
To Reproduce
Steps to reproduce the behavior:
Using main.py file attached + config.yaml file, I follow the steps for startup with Task Scheduler (Program installed from Python sources)
The USB device is in COM5.
Expected behavior
I expect that following the Task Scheduler startup method in the Wiki, Turing System Monitor remains ON without crashing.
Logs
03/08/2025 20:38:55 [INFO] Loading theme 3.5-windowslike-tm from res\themes\3.5-windowslike-tm\theme.yaml
03/08/2025 20:39:00 [WARNING] Cannot find valid DISPLAY_SIZE property in selected theme 3.5-windowslike-tm, defaulting to 3.5"
03/08/2025 20:39:00 [DEBUG] HW revision: A
03/08/2025 20:39:00 [DEBUG] Auto detected COM port: COM5
03/08/2025 20:39:01 [DEBUG] Found LibreHardwareMonitorLib 0.9.4.0
03/08/2025 20:39:03 [INFO] Found CPU: AMD Ryzen 7 9800X3D
03/08/2025 20:39:03 [INFO] Found Memory: Generic Memory
03/08/2025 20:39:03 [INFO] Found AMD GPU: AMD Radeon(TM) Graphics
03/08/2025 20:39:03 [INFO] Found Nvidia GPU: NVIDIA GeForce RTX 5080
03/08/2025 20:39:03 [INFO] Found Storage: Samsung SSD 870 EVO 2TB
03/08/2025 20:39:03 [INFO] Found Storage: Samsung SSD 990 EVO Plus 2TB
03/08/2025 20:39:03 [INFO] Found Storage: WD_BLACK SN7100 500GB
03/08/2025 20:39:03 [INFO] Found Network interface: Connexion réseau Bluetooth
03/08/2025 20:39:03 [INFO] Found Network interface: Ethernet
03/08/2025 20:39:03 [INFO] Found Network interface: Wi-Fi
03/08/2025 20:39:03 [INFO] Found Network interface: Wi-Fi 4
03/08/2025 20:39:03 [DEBUG] Using Python 3.13.5 (tags/v3.13.5:6cb20a2, Jun 11 2025, 16:15:46) [MSC v.1943 64 bit (AMD64)]
03/08/2025 20:39:03 [INFO] Tray icon has been displayed
03/08/2025 20:39:03 [INFO] Initialize display
03/08/2025 20:39:04 [DEBUG] HW sub-revision: SubRevision.TURING_3_5
03/08/2025 20:39:04 [DEBUG] Drawing Image: BACKGROUND
03/08/2025 20:39:04 [DEBUG] Bitmap C:\Users\_Username_\AppData\Local\Programs\Turing System Monitor\res\themes\3.5-windowslike-tm/background_manager.png is now loaded in the cache
03/08/2025 20:39:04 [INFO] Waiting for all pending request to be sent to display (10s max)...
03/08/2025 20:39:06 [DEBUG] (Waited 1.8s)
03/08/2025 20:39:06 [INFO] Starting system monitoring
03/08/2025 20:39:07 [WARNING] Found 2 GPUs on your system (1 AMD / 1 Nvidia / 0 Intel). Auto identify which GPU to use.
03/08/2025 20:39:07 [DEBUG] This GPU will be used for stats: NVIDIA GeForce RTX 5080
03/08/2025 20:39:15 [ERROR] SerialException: Failed to send serial data to device. Closing and reopening COM port before retrying once.
03/08/2025 20:39:16 [DEBUG] Static COM port: COM5
03/08/2025 20:39:16 [ERROR] Cannot open COM port COM5: could not open port 'COM5': FileNotFoundError(2, 'Le fichier spécifié est introuvable.', None, 2)
Also had this message sometimes :
03/08/2025 14:43:01 [DEBUG] Bitmap C:\Users_Username_\AppData\Local\Programs\Turing System Monitor\res\themes\3.5-windowslike-tm/background_manager.png is now loaded in the cache
03/08/2025 14:43:01 [INFO] Waiting for all pending request to be sent to display (10s max)...
03/08/2025 14:43:01 [WARNING] (Write line) Too fast! Slow down!
03/08/2025 14:43:01 [WARNING] (Write line) Too fast! Slow down!
03/08/2025 14:43:01 [ERROR] SerialException: Failed to send serial data to device. Closing and reopening COM port before retrying once.
03/08/2025 14:43:02 [DEBUG] Static COM port: COM5
03/08/2025 14:43:02 [ERROR] Cannot open COM port COM5: could not open port 'COM5': FileNotFoundError(2, 'Le fichier spécifié est introuvable.', None, 2)
Screenshots / photos of the Turing screen
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Environment:
- Turing 3.5 Smart Screen
- Version 3.9.3 - ; Manual installation
- Windows 11 Pro 64 bits
- Python 3.13
- AMD Ryzen 7 9800X3D - 32GB RAM CORSAIR - RXT 5080 KFA2
Additional context
Add any other context about the problem here.