Misleading balance withdrawal option, Austria #4243
Description
Please confirm the following.
- I checked the existing issues for duplicate problems
- I have tried resolving the issue using the support portal
What browsers are you seeing the problem on?
No response
Describe the bug
Hello. This is not directly a bug, but more of a misleading nuisance in the balance withdrawal process. I am also unsure if this is directly controlled by modrinth, or by the payment provider.
When selecting withdrawal in Austria, there is the option to withdraw with Mastercard, called Mastercard® EUR. This makes it seem like you can deposit your balance directly in your bank account (At least for me, I am not that experienced with how Mastercard and other cards work). However, when continuing, a virtual credit card is created instead, which was a hassle for me, as I expected to receive the money directly.
Another payment option is "Prepaid Virtual Visa". This wording makes it clear, that the money is available as a virtual card. It would be nice if the wording of the Mastercard option was something similar, like "Virtual Mastercard", to make the process less confusing.
Steps to reproduce
- Go to Revenue > Withdraw
- Select Austria
- Search for Mastercard
Expected behavior
Be informed that the Mastercard withdrawal option is actually a virtual Mastercard, instead of depositing to an existing Mastercard, e.g. through wording it like "Virtual Mastercard"
Additional context
No response