Merge pull request #7403 from segmentio/maleman842-patch-1

Clarify Audience Real-Time Computation Rules

Author: pwseg

src/engage/audiences/index.md

@@ -160,7 +160,7 @@ Real-time Compute allows you to update traits and Audiences as Segment receives
 - **Operational Workflows:** Supercharge your sales and support teams by responding to customer needs faster, based on the latest understanding of a user.
 
 > warning ""
-> Real-time Compute doesn't support time window conditions. Segment creates Audiences using time window conditions as batch computations. Additionally, Segment creates [Funnel Audiences](#funnel-audiences) as batch computations.
+> By default, Segment creates all Audiences as real-time computations. There are however, a few exceptions which can only be supported as batch computations, one example is [Funnel Audiences](#funnel-audiences). The Audience builder will determine and indicate whether the Audience is a real-time or batch computation. 
 
 To create a new Audience or Trait:
 
@@ -177,8 +177,8 @@ While Engage is computing, use the Audience Explorer to see users or accounts th
 > warning ""
 > [Facebook Custom Audiences](/docs/connections/destinations/catalog/personas-facebook-custom-audiences/), [Marketo Lists](/docs/connections/destinations/catalog/marketo-static-lists/), and [Adwords Remarking Lists](/docs/connections/destinations/catalog/adwords-remarketing-lists) impose rate limits on how quickly Segment can update an Audience. Segment syncs at the highest frequency allowed by the tool, which is between one and six hours.
 
-> warning ""
-> Real-time computations connected to List destinations use a separate sync process that can take 12-15 hours to send changes present in the most recent computation.
+> info "Real-time and batch computation"
+> By default, Segment creates all audiences as real-time computations. However, some conditions require batch computation. For example, [funnel audiences](#funnel-audiences) and audiences with time-window conditions can only be computed in batch mode. The Audience builder determines whether an audience is real-time or batch based on the conditions applied.
 
 ### Editing Realtime Audiences and Traits