Description

Since upgrading to WooCommerce Stripe 9.7, a user in the forum thread is reporting payment failures with the error:

Payment failed: Missing required customer field: address->line1

Key Details:

• The error appears in guest checkout, auto account creation, and Google/Apple Pay wallet flows.
• Validation happens on the WC_Customer object before billing information has populated, even though the order is otherwise valid and the PaymentIntent is yet to be created.
• Retrying a payment typically succeeds, suggesting a timing or initialization issue.

Steps to reproduce

1. Use a fresh WooCommerce setup with Stripe v9.7+ (latest tested: 9.9.x).
2. Enable guest checkout and Express Pay options (Google/Apple Pay).
3. Attempt a payment as a guest user or via wallet flows.
4. First payment fails with the “address->line1” error; retry usually works.

Observed Impact

• Failed payments annoy user and disrupt checkout flow.
• Issue has persisted for weeks.
• Updating plugin and clearing cache/webhooks does not reliably resolve it.

Additional Info

Issue is tracked and discussed on the WordPress.org forum: Thread link
User is reluctant to share full site details or logs, making diagnosis tough.