i18n

Author: ralf401

locale/admin-docs.pot

@@ -8,7 +8,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Zammad Admin Documentation pre-release\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2025-11-19 09:15+0100\n"
+"POT-Creation-Date: 2025-11-19 14:59+0100\n"
 "PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
 "Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
 "Language-Team: LANGUAGE <[email protected]>\n"
@@ -5944,79 +5944,107 @@ msgid "You can find useful customization options on this page. They mainly refer
 msgstr ""
 
 #: ../guides/additional-customization.rst:11
-msgid "Automation for Incoming Messages"
+msgid "Set Up Automation"
 msgstr ""
 
 #: ../guides/additional-customization.rst:13
 msgid "There are different ways in Zammad how to automate things. Namely :doc:`triggers </manage/trigger>`, :doc:`schedulers </manage/scheduler>` and :doc:`macros </manage/macros>`. In simple terms, the execution of a trigger is action based, the execution of a scheduler job is time based and the execution of a macro is done manually (without a condition)."
 msgstr ""
 
 #: ../guides/additional-customization.rst:19
-msgid "By default, there is already one active trigger which sends out auto-reply emails to customers after they contacted you in a new support case. You can even define in the channel configuration, to which group specific messages should be dispatched to and what attributes you want to set for those tickets. You can find it in the **Filter** tab in the email based channels."
+msgid "By default, there is already one active trigger which sends out auto-reply emails to customers after they contacted you in a new support case. You can even define in the channel configuration, to which group specific messages should be dispatched to and what attributes you want to set for those tickets. You can find it in the :doc:`Filter </channels/email/filters>` tab in the email based channels."
 msgstr ""
 
 #: ../guides/additional-customization.rst:26
-msgid "Add Text Modules"
+msgid "The following video shows three examples:"
 msgstr ""
 
 #: ../guides/additional-customization.rst:28
-msgid "Text modules/templates are a nice time saver for your agents. In case they answer similar questions over and over again and/or you want to unify their answers, add text modules for that. Your agents can then fetch a text by typing :kbd:`@` :kbd:`@` in the editor, followed by the name or content of the text module."
+msgid "An automatic deletion of old tickets and customers via scheduler"
 msgstr ""
 
-#: ../guides/additional-customization.rst:35
-msgid "Adjust and Add Overviews"
+#: ../guides/additional-customization.rst:29
+msgid "An email rule (postmaster filter) for a specific customer"
 msgstr ""
 
-#: ../guides/additional-customization.rst:39
-msgid "Enable Checklist Feature"
+#: ../guides/additional-customization.rst:30
+msgid "A trigger to increase priority for tickets when a specific organization member is involved."
 msgstr ""
 
-#: ../guides/additional-customization.rst:41
-msgid "For a quick start, watch the video about enabling the checklist feature and adding a default checklist."
+#: ../guides/additional-customization.rst:33
+#: ../guides/additional-customization.rst:47
+#: ../guides/additional-customization.rst:61
+#: ../guides/start-with-zammad.rst:59
+#: ../guides/start-with-zammad.rst:102
+#: ../guides/start-with-zammad.rst:139
+msgid "ADD VIDEO HERE (created)."
 msgstr ""
 
-#: ../guides/additional-customization.rst:44
-#: ../guides/additional-customization.rst:52
-msgid "ADD VIDEO HERE."
+#: ../guides/additional-customization.rst:36
+msgid "Add Text Modules"
 msgstr ""
 
-#: ../guides/additional-customization.rst:46
-msgid "And here is an explanation in text form."
+#: ../guides/additional-customization.rst:38
+msgid ":doc:`Text modules </manage/text-modules>` are a nice time saver for your agents. In case they answer similar questions over and over again and/or you want to unify their answers, add text modules for that. Your agents can then fetch a text by typing :kbd:`:` :kbd:`:` in the editor, followed by the name or content of the text module. You can even use variables to automatically include ticket- or customer specific text like ticket title or customer name. Just type :kbd:`:` :kbd:`:` in the text module content editor to search for available variables."
 msgstr ""
 
 #: ../guides/additional-customization.rst:50
-msgid "Add AI Agents"
+msgid "Adjust and Add Overviews"
+msgstr ""
+
+#: ../guides/additional-customization.rst:52
+msgid "TODO"
 msgstr ""
 
 #: ../guides/additional-customization.rst:55
-msgid "Next Steps"
+msgid "Enable Checklist Feature"
 msgstr ""
 
 #: ../guides/additional-customization.rst:57
+msgid "Zammad's :doc:`checklist feature </manage/checklist>` allows you to keept track of certain tasks in a ticket. The feature allows you to create checklist templates and link to other tickets as checklist item too."
+msgstr ""
+
+#: ../guides/additional-customization.rst:64
+msgid "Add AI Agents"
+msgstr ""
+
+#: ../guides/additional-customization.rst:66
+msgid "TODO."
+msgstr ""
+
+#: ../guides/additional-customization.rst:68
+msgid "ADD VIDEO HERE."
+msgstr ""
+
+#: ../guides/additional-customization.rst:71
+msgid "Next Steps"
+msgstr ""
+
+#: ../guides/additional-customization.rst:73
 msgid "Depending on your use case, you might want to adjust more things. Have a look at the left navigation menu where you can find a detailled explanation of more all features in Zammad."
 msgstr ""
 
-#: ../guides/additional-customization.rst:61
+#: ../guides/additional-customization.rst:77
 msgid "To provide more ways for your customers to contact you, add additional channels like :doc:`/channels/whatsapp/index` and :doc:`/channels/sms`."
 msgstr ""
 
-#: ../guides/additional-customization.rst:63
+#: ../guides/additional-customization.rst:79
 msgid "Leverage productivity by:"
 msgstr ""
 
-#: ../guides/additional-customization.rst:65
+#: ../guides/additional-customization.rst:81
 msgid "Automate additional things via :doc:`/manage/trigger`, :doc:`/manage/scheduler` and :doc:`/manage/macros`"
 msgstr ""
 
-#: ../guides/additional-customization.rst:67
+#: ../guides/additional-customization.rst:83
 msgid "Use :doc:`AI features </ai/provider>` to relieve your agents so they can focus on more important tasks."
 msgstr ""
 
-#: ../guides/additional-customization.rst:70
+#: ../guides/additional-customization.rst:86
 msgid "In case you want to bill the support provided, use the :doc:`time accounting </manage/time-accounting>` feature"
 msgstr ""
 
-#: ../guides/additional-customization.rst:72
+#: ../guides/additional-customization.rst:88
 msgid "Add your own custom fields for users or tickets where you can add needed information. You can do so in the :doc:`object attributes </system/objects>` section in Zammad."
 msgstr ""
 
@@ -6064,12 +6092,6 @@ msgstr ""
 msgid "Follow the steps below for a simple setup of Zammad. You can add some information via getting started wizard or skip the steps and configure it afterwards. The guide assumes your Zammad is not yet configured. In case you see the getting started wizard, provide as much information as you desire or skip it for a later configuration. The video below shows an example with providing minimal information in the wizard."
 msgstr ""
 
-#: ../guides/start-with-zammad.rst:59
-#: ../guides/start-with-zammad.rst:102
-#: ../guides/start-with-zammad.rst:139
-msgid "ADD VIDEO HERE (created)."
-msgstr ""
-
 #: ../guides/start-with-zammad.rst:62
 msgid "Company Details"
 msgstr ""