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"Send email" should allow to send custom message (without any template) #3461

@sleidig

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@sleidig

Our email integration allows users to send a (template) mail to one or more contacts. (see https://chatwoot.help/hc/aam-digital/articles/1756720692-send-e_mail-and-use-mail-templates#send-mail)

In some cases, users may want to type a completely custom message, without starting with a template. We should allow that option from the send dialog also:

Image

New UX suggested:

  1. If no template is selected from dropdown, still enable the "Send Mail" button anyway
  2. If clicked on without a template, use a default empty body and subject

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Type: UXconcerning user interface and in a broader sense user experiencereleased on @mastermanaged by CI (semantic-release)

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