error feedback

[sjshirar]

I'm attempting to unlock a student's account and getting this error message. Is there a new process for locking and unlocking operator accounts?

[dustymc]

https://handbook.arctosdb.org/documentation/oauth.html#migrating-existing-arctos-accounts

[sjshirar]

Oh right, he's been inactive long enough to not be set up through TACC. Thanks!

…

On Wed, Dec 17, 2025 at 9:46 AM dustymc ***@***.***> wrote: *dustymc* left a comment (ArctosDB/arctos#9267) <#9267 (comment)> https://handbook.arctosdb.org/documentation/oauth.html#migrating-existing-arctos-accounts — Reply to this email directly, view it on GitHub <#9267 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AGWDEEKVZ5YRG33XY23KNV34CGQJFAVCNFSM6AAAAACPLAQPE2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTMNRWGY4DQOJSGY> . You are receiving this because you authored the thread.Message ID: ***@***.***>

-- Scott Shirar Archaeology Collection Manager University of Alaska Museum of the North 907-474-6943

[sjshirar]

Okay, he's set up in TACC now and both usernames are bbjohnson3. Do you need other info to link the two accounts?

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On Wed, Dec 17, 2025 at 9:51 AM Scott Shirar ***@***.***> wrote: Oh right, he's been inactive long enough to not be set up through TACC. Thanks! On Wed, Dec 17, 2025 at 9:46 AM dustymc ***@***.***> wrote: > *dustymc* left a comment (ArctosDB/arctos#9267) > <#9267 (comment)> > > > https://handbook.arctosdb.org/documentation/oauth.html#migrating-existing-arctos-accounts > > — > Reply to this email directly, view it on GitHub > <#9267 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/AGWDEEKVZ5YRG33XY23KNV34CGQJFAVCNFSM6AAAAACPLAQPE2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTMNRWGY4DQOJSGY> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> > -- Scott Shirar Archaeology Collection Manager University of Alaska Museum of the North 907-474-6943

-- Scott Shirar Archaeology Collection Manager University of Alaska Museum of the North 907-474-6943

[dustymc]

He's linked, you should be able to unlock.