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support-and-feedback.mdx

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title Support & Feedback
description Get help, report issues, and provide feedback for the CoFHE project

Overview

We believe in building together as a community. Our team is genuinely excited to hear from you - whether you've hit a roadblock, have brilliant ideas to share, or just want to chat about the future of FHE technology. No question is too small, no feedback too minor. Your experience matters to us, and your insights drive our innovation. Let's collaborate to make CoFHE the best it can be!

Your feedback helps us build better tools and documentation for everyone. We appreciate your contributions to the CoFHE community!

Support Channels

Documentation

If you find issues with our documentation, have suggestions for improvements, or want to request new content, visit our Documentation Repository.

Create a new issue describing the problem or enhancement:
  1. Navigate to the Documentation Repository Issues
  2. Click "New Issue"
  3. Use labels like "documentation", "bug", or "enhancement" to help us categorize your feedback
  4. Provide detailed information about what needs to be addressed
If you'd like to contribute directly, we welcome pull requests:
  1. Fork the repository
  2. Make your changes
  3. Submit a PR with a clear description of the improvements
We appreciate detailed reports that help us understand exactly what needs to be addressed. Include examples, screenshots, or code snippets when relevant.

Community Support

Need technical assistance or general help? Our community channels are ready to support you.

Discord

Join our Discord community where you'll find:

Developers Corner:

  • #dev-updates - Stay informed about the latest development updates
  • #dev-general - General development discussions
  • #verified-devs - Channel for verified developers
  • #tech-questions - Technical support and questions

Support:

  • #feedback-and-suggestions - Share your ideas and feedback
  • #support-ticket - Get dedicated support for specific issues
  • #spam-and-bug-reports - Report bugs or suspicious activity
Connect with our active community of developers and team members ready to help you succeed with CoFHE!

Telegram

Connect with us on Telegram for:

  • General - General discussions
  • Dev Help - Technical support and questions
Get quick answers to your questions and connect with the Fhenix community.

How to Get Help

When seeking help, provide as much context as possible:

  1. Describe your issue clearly: What are you trying to accomplish?
  2. Include error messages: Copy the full error message or stack trace
  3. Share relevant code: Include code snippets that demonstrate the problem
  4. Specify your environment: Mention versions of CoFHE components you're using
  5. Explain what you've tried: Let us know what troubleshooting steps you've already taken
The more information you provide, the faster we can help you resolve your issue. Don't hesitate to ask - we're here to help!

Providing Feedback

Your feedback is invaluable to us. Whether you have:

  • Feature requests: Ideas for new functionality
  • Documentation improvements: Suggestions for clearer explanations
  • Bug reports: Issues you've encountered
  • General feedback: Thoughts on your experience with CoFHE

We want to hear from you! Use the appropriate channel (Discord, GitHub Issues, or Telegram) to share your thoughts.

Thank you for being part of our community! Your feedback helps us build better tools and documentation for everyone.

Next Steps