Issue GYB on GCP Project

[niarcotyk]

Hello,
the version of GYB is 1.82 on a VM GCP Project.

Full steps to reproduce the issue:

on a VM, run this command: sudo ./gyb --email [groupe_google-email] --action restore-group --local-folder /tmp/backup-emails-user --user-admin [email] --service-account
it returns this error message: "Temporary error 503. Retrying in 16 seconds... attempt 5/10." for each email to transfer
Expected outcome (what are you trying to do?): The purpose of transferring emails to a Google group is to allow access to multiple people and avoid overloading a user's mailbox, which is no small thing in terms of user experience.

Actual outcome (what errors or bad behavior do you see instead?): It returns this error message: "Temporary error 503. Retrying in 16 seconds... attempt 5/10." for each email to transfer. This is a very significant problem because we cannot transfer emails from employees who have left and we cannot currently delete these licenses that are no longer in use.

[jay0lee]

Don't run GYB as root / sudo. There is no good reason to and it's insecure.

The temporary errors are on Google's side. Do they happen 100% of the time? Have you tried other backup files? Can you share a sample backup folder that's showing this issue with me directly so I can try reproducing the issue or see if something is wrong with the data?

[niarcotyk]

Hi Jay,
Yes, at the moment the errors occur every time, regardless of the size of the backup made beforehand. I cannot provide you with an example of a backup file because it contains sensitive information related to our company. Please note that this is a backup of all the emails of a colleague who has left our company, which we then want to transfer to a Google group starting with archive-[user], and it is during this “restore” that the return log is a 403.
Regards

[jay0lee]

The Google best-practice method to handle former employee data retention is archive licenses, not moving the data between users/groups. See:

https://support.google.com/a/answer/9048836?hl=en

Have you tried using another Google group? I can't offer much help without further steps that help reproduce the issue.

[niarcotyk]

Using archive licenses is a paid service, whereas your solution is free. I don't see the point in paying when you offer something that works just as well.
To reproduce the problem, here are the steps I took:

• ./gyb --email [user] --action backup --local-folder /tmp/backup-emails-[user] --service-account
• creation of a group archive-[lastname-username]
• ./gyb --email archive-[lastname-username] --action restore-group --local-folder /tmp/backup-emails-[user] --use-admin [admin-user] --service-account

[jay0lee]

I wasn't able to reproduce your issue on my end with those commands.

[niarcotyk]

When I cancel the process due to temporary error 503, the following error message appears: googleapiclient.errors. HttpError: <HttpError 503 during request https://groupsmigration.googleapis.com/upload/groups/v1/groups/archive-[user]/archive?prettyPrint=false&alt=json&uploadType=resumable returned “Service unavailable”>. Does this mean anything to you?