Get help with Cost Katana and connect with our team for any questions or assistance.
Primary Support Email: support@costkatana.com
For fastest response, please include:
- Your use case or issue description
- Steps to reproduce (if applicable)
- Any error messages
- Your environment details
- GitHub Issues: costkatana-backend
- For API, authentication, or server-related problems
- GitHub Issues: ai-cost-optimizer-core
- For Node.js SDK integration problems
- GitHub Issues: cost-katana-python
- For Python SDK integration problems
We love hearing your ideas! Submit feature requests through:
- Email: support@costkatana.com
- GitHub Issues: Use the appropriate repository above
- Website: costkatana.com
- API Documentation: app.costkatana.com/api
- NPM Package: ai-cost-tracker
- Python Package: cost-katana
- General Inquiries: 24-48 hours
- Bug Reports: 12-24 hours
- Critical Issues: Same day
Join our growing community of AI cost optimization enthusiasts:
- Share your success stories
- Get help from other users
- Contribute to the project
- Stay updated on new features
Need immediate help? Email us at support@costkatana.com - we're here to help! π