[Bug]: Frozen on startup

[Ghoelian]

Pre-submission checklist

• I have searched the existing issues and my issue has not already been reported
• I have read the known issues documentation and my issue is not listed there

Installation Method

Flatpak

Linux Distribution

Fedora 44

Tidal Hi-Fi Version

6.3.1

Current Behavior

On startup, or shortly after, the Tidal window completely freezes and becomes unresponsive.

Sometimes it only shows the Tidal logo, sometimes it starts to load the main menu.

The menu bar is also unresponsive. When I disable the Wayland socket from flatseal, nothing happens at all.

Somehow it even freezes waybar (but nothing else) on both of my monitors until I kill it.

Expected Behavior

No response

Steps to Reproduce

1. Open Tidal

Screenshots and Logs

With Wayland

Wayland socket is available, running natively on Wayland.
To disable, remove the --socket=wayland permission.
Using NVIDIA on Wayland, applying workaround
enabling command line option disable-seccomp-filter-sandbox with value undefined
enabling command line option enable-blink-features with value MiddleClickAutoscroll
Processing flags from settings...
Checking flag audioOutputSampleRate: false
Checking flag disableHardwareMediaKeys: false
Checking flag disableSandbox: true
enabling command line option no-sandbox with value undefined
Checking flag enableWaylandSupport: true
enabling command line option ozone-platform-hint with value auto
Checking flag gpuRasterization: true
enabling command line option enable-gpu-rasterization with value undefined
enabling command line option enable-features with value UseOzonePlatform,WaylandWindowDecorations
components ready: {
  "oimompecagnajdejgnnjijobebaeigek": {
    "status": "new",
    "title": "Widevine Content Decryption Module",
    "version": "4.10.2934.0"
  }
}
LaunchProcess: failed to execvp:
xdg-settings
MPRIS service initialized successfully
Failed to get files from /app/lib/tidal-hifi/resources/app.asar/themes
MediaSession API available
MediaSessionController initialized
MediaSessionController bootstrapped with refresh interval: 500ms
No MediaSession metadata available yet
Detected Tidal UI version: new

Without Wayland

Wayland socket not available, running through Xwayland.
Using NVIDIA on Wayland, applying workaround
enabling command line option disable-seccomp-filter-sandbox with value undefined
enabling command line option enable-blink-features with value MiddleClickAutoscroll
Processing flags from settings...
Checking flag audioOutputSampleRate: false
Checking flag disableHardwareMediaKeys: false
Checking flag disableSandbox: true
enabling command line option no-sandbox with value undefined
Checking flag enableWaylandSupport: true
enabling command line option ozone-platform-hint with value auto
Checking flag gpuRasterization: true
enabling command line option enable-gpu-rasterization with value undefined
enabling command line option enable-features with value UseOzonePlatform,WaylandWindowDecorations
[2:0526/223516.650476:ERROR:ui/ozone/platform/wayland/host/wayland_connection.cc:202] Failed to connect to Wayland display: No such file or directory (2)
[2:0526/223516.650545:ERROR:ui/ozone/platform/wayland/ozone_platform_wayland.cc:282] Failed to initialize Wayland platform
[2:0526/223516.650580:ERROR:ui/aura/env.cc:257] The platform failed to initialize.  Exiting.

Additional Context

No response

[gabor-motko]

Try deleting the ~/.var/app/com.mastermindzh.tidal-hifi directory. You'll lose your local settings, but this fixed the app for me.

[Ghoelian]

This did not work for me. It was already a fresh install on this system, but I deleted the folder anyway to try. Unfortunately tidal still freezes when I try to play any song, with the same logs.