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Description
Is your feature request related to a problem?
Glific AI flows experienced an outage where flows were stuck due to no response from Kaapi. Root cause: Langfuse was returning errors while creating traces for orgs with Langfuse credentials (Bandhu, Veddis, Rocket Learning, Antara, Sneha).
As a quick fix, we marked Langfuse credentials as is_active: false to restore Kaapi responses, but traces are now not being captured.
Current behavior:
- Trace creation is synchronous
- Langfuse failures block the entire flow
- External service outages directly impact core functionality
Describe the solution you'd like
Make Langfuse trace creation asynchronous so:
- Normal flow execution continues regardless of Langfuse status
- Trace failures are logged but don't block responses
- Core functionality remains unaffected by observability layer issues
kartpop
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