Unable to login "Uncaught node.js Error "

[intothemoat]

Hey dudes, dudettes. I'm trying to login this am and everytime I attempt to hit unlock I get this error "Uncaught node.js Error "

Any suggestions?

[Vertimyst]

Getting the same issue here, happening on both of our systems (one running Fedora, the other Mac OS High Sierra).

Update: Just tried it again and it seems to be working now.

[megasser]

Happening to me too.
Encryptr 2.0.0. Mac OS 10.15.7.
A real pain since I'm stuck unable to log in to many things.

[vauhochzett]

Same here...
Encryptr 2.1.0
Ubuntu 20.04.2 LTS

Uncaught node.js Error 

TypeError: Cannot read property 'success' of null
    at file:///tmp/.org.chromium.Chromium.dMOW3V/js/crypton.js:59:17
    at Request.callback (file:///tmp/.org.chromium.Chromium.dMOW3V/js/crypton.js:9458:3)
    at Request.<anonymous> (file:///tmp/.org.chromium.Chromium.dMOW3V/js/crypton.js:9183:10)
    at Request.Emitter.emit (file:///tmp/.org.chromium.Chromium.dMOW3V/js/crypton.js:8669:20)
    at XMLHttpRequest.xhr.onreadystatechange (file:///tmp/.org.chromium.Chromium.dMOW3V/js/crypton.js:9528:10)

[oleng]

Since encryptr is already sunsetting but we can't even log in, this needs to be resolved ASAP

paging encryptr @devgeeks & co

PS: I didn't receive any notice about sunsetting or its timeline, I would only like be able to login & export my user passwords list

[megasser]

Nobody received a notice about this. Just discovered the sunsetting on their website, and the instructions for switching over to other services don't work, at least not for Mac OS. So I'm stuck with no access to 100 passwords until the weekend when they say they'll be turning on their services again briefly for folks like us.

[oleng]

Damn, that's a lot more worrying than I thought, need to make sure to get data out from their other product as well

[vauhochzett]

@megasser where did you read about them giving access to our data this weekend?

[Greyswindire]

I can't believe this is happening. What time will they be giving us access to our data this weekend? All of my important passwords are on Encryptr. I never got any sort of notification at all.

[megasser]

All I know is what's here: https://spideroak.support/hc/en-us/articles/360056547132-Encryptr-end-of-life
They don't say what time on the weekend we'll be able to access our data. Yeah, this is a disaster!

[devgeeks]

I really glad SpiderOak is granting some kind of stay of execution this weekend for the users that didn't know about the March 4th EOL. I am sorry you have been affected by this.

I haven't worked on Encryptr for about 4 years now... but... For any one not able to take advantage of that (or for some reason you are reading this after the weekend amnesty)... not all hope is lost... the app does cache the encrypted entries locally in localStorage. It might be possible to concoct a tool or script to decrypt that local cache.

I might be able to help out with such a tool/script, though I hope it's not needed.

[oleng]

I hope so too, man, I kind of suspect that the decryption key to unlock local storage is acquired from Spider oak's server and that's why node complains about unknown error when it can't reach the given address.

[Greyswindire]

I was always worried about this happening, I just didn't expect it to happen so soon. Thanks Megasser, I appreciate the link. I downloaded and installed the version that should help me migrate my data this weekend. Hopefully we'll have a full 48 hours to work with.

[Greyswindire]

Devgeeks,

Yeah, hopefully we won't need your help, but if we do, I appreciate the offer.

[vauhochzett]

Cheers, @megasser and @devgeeks! That's very helpful.

[devgeeks]

I hope so too, man, I kind of suspect that the decryption key to unlock local storage is acquired from Spider oak's server and that's why node complains about unknown error when it can't reach the given address.

No no... it's all encrypted locally. SpiderOak have no access to any keys, etc. The error is just because the app doesn't recover gracefully from a login failure :(