freezes while trying to do anything

[worldcreations3dprinting-ai]

Bambu Studio Version

2.4.0.70

Where is the application from?

Bambu Lab Official website

OS version

windows 11 pro

Additional system information

14 gen cpu
64 gb memory

Printer

p1s/p2s

Printer Firmware Version

01.01.01.00

How to reproduce

Anytime I load a file to print and then click device or anything really.

Actual results

It forces me to shut down bambu labs

Expected results

Go back to working correctly before the update

Project file & Debug log uploads

n/a

Checklist of files to include

• Log file
• Project file

[retikulumx]

Which Bambu Lab Version? Flatpak?
It is like that for months now. I guess it has sth to do with GPU settings.

[worldcreations3dprinting-ai]

version 2.4.0.70 It's not my cpu settings as they are set correctly and I have no other issues with any other program. I have been using the same cpu with no issues for over a year.

…

On Sun, Dec 28, 2025, 1:26 AM retikulumx ***@***.***> wrote: *retikulumx* left a comment (bambulab/BambuStudio#9210) <#9210 (comment)> Which Bambu Lab Version? Flatpak? It is like that for months now. I guess it has sth to do with GPU settings. — Reply to this email directly, view it on GitHub <#9210 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/B4A6BLGGMISIB4RL7YJDC7T4D6O47AVCNFSM6AAAAACQEI2JSCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTMOJUGYYDAMJUHA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[retikulumx]

=> Flatpak = Linux? or Windows version?
=> If Linux, it might be the G(!)PU settings (not CPU).
=> If Windows: completely remove the software including the settings in %appdata% then reinstall everything

[worldcreations3dprinting-ai]

windows 11

…

On Sun, Dec 28, 2025, 2:57 AM retikulumx ***@***.***> wrote: *retikulumx* left a comment (bambulab/BambuStudio#9210) <#9210 (comment)> => Flatpak = Linux? or Windows version? => If Linux, it might be the G(!)PU settings (not CPU). => If Windows: completely remove the software including the settings in %appdata% then reinstall everything — Reply to this email directly, view it on GitHub <#9210 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/B4A6BLDLBPG5EF2Q6M7VDML4D6ZR5AVCNFSM6AAAAACQEI2JSCVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTMOJUGY2TGNJTGI> . You are receiving this because you authored the thread.Message ID: ***@***.***>

[JinGangBambu]

Hello,
Thanks for your feedback. If the issue is related to GPU compatibility, please refer to the solution provided at the bottom of #8427 for either replacemend gcode.fs shader or a dropbox download.
If the above method does not resolve the problem, please refer to the second link below for instructions on how to provide the log and .dmp files:
https://wiki.bambulab.com/en/x1/troubleshooting/bambu-studio-log.
https://wiki.bambulab.com/en/bambu-studio/troubleshoot/crash-freeze-issue

Thank you very much for your support and cooperation.