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Organizers are not notified on new community channel messages #2240

@ChiragTankan

Description

@ChiragTankan

When a user posts a message in a community channel/forum, community organizers and leaders do not receive any notification or email. Messages are stored and visible in the UI, but no alert is triggered for admins unless they are actively online.

Expected Behavior

On creation of a channel/forum message:

Organizers and leaders should be notified

Message author should be excluded

Notification preferences should be respected (if available)

Suggested Backend Approach

This appears to require backend support:

Trigger notification logic on message creation (after_create)

Resolve recipients:

Community organizers and leaders

Exclude message author

Dispatch notifications via background job (Resque/Sidekiq)

Send email notifications (primary), in-app notifications optional

Optional rate limiting / batching for high-traffic channels

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