All interface greyed out and would not run

[psbenoit2007]

Installed as per the instructions, downloaded the Zipp file and unzipped. When clicking on the executable file, windows opens up, but all greyed out. Trying to upload a tiff file, nothing happens. Any idea? Thanks.

[deepskydetail]

Sometimes you have to close and reopen the program. The new version has a .vbs file that you can also try

[PulsarUnderscore]

Try to open the .exe file with administrator rights. It fixed the issue for me.

[pilasty]

I've just had the same problem, and all of the above solutions didn't work. I finally solved it, and it was the antivirus software blocking some access settings for the app. Hope that helps.

[davemartin88]

Having the same issue, installed on a desktop pc and was able to use the program, will not run on laptop. greyed out. Tried running as administrator,no difference? Turned off virus software and still didn't run.

1/1/24 update. it ran once yesterday after restarting laptop but tried to open today and back to greyed out. Did a restart and ran as an administrator, no change. Opens greyed out every time now.

[deepskydetail]

Hi Dave, On your Laptop, do you have chrome installed? If so, could you try running the .vbs file instead of the .exe file? That might work. Also, how much ram do you have on the laptop?

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On Sun, Dec 31, 2023 at 3:16 PM davemartin88 ***@***.***> wrote: Having the same issue, installed on a desktop pc and was able to use the program, will not run on laptop. greyed out. Tried running as administrator,no difference? — Reply to this email directly, view it on GitHub <#7 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/A65BP2ACI5MHFJGRCZKZZ5TYMHBZVAVCNFSM6AAAAAA4QV6CYOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNZTGAZTCNBTGY> . You are receiving this because you commented.Message ID: ***@***.***>

[spoofer73]

Hi same issue, tried all suggestiones above.....

Any news or additional trick?

[deepskydetail]

Hi same issue, tried all suggestiones above.....

Any news or additional trick?

Could you try this to see if R runs at all on your computer?

1. Could you open up R within the folder by going to the folder

\resources\app\R-Portable-Win\bin\

then click on "R.exe"

When you do that, an R console should pop up that looks something like this:
image.png

2. In that console type a couple things:

library(shiny)

and then press enter

3. Then type in this, but replace the xxxxxx with the folder path. Also, make sure you change the backslashes to forward slashes! That's important.

runApp('xxxxx/resources/app')

4. It should then try to run the app in Chrome. It shouldn't work, but the console window should output an error message. If you could screenshot the error message and copy and paste it in the email. I can try to see what is going on.

[spoofer73]

It works without any error!
Thank you!!!