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Support Policy

FoggyKitchen public repositories are provided as best-effort, open source reference implementations.

They are intended for:

  • learning
  • evaluation
  • reuse at your own discretion
  • adaptation into your own delivery patterns

They are not delivered with a guaranteed support response time, SLA, or production-readiness warranty.


What You Can Expect

  • You can open GitHub Issues for bugs, questions, or documentation gaps.
  • Pull requests are welcome.
  • Maintainer responses are handled on a best-effort basis.
  • Some issues may be answered quickly, some later, and some may remain unresolved.

No SLA or Guaranteed Support

Unless you have a separate paid agreement with FoggyKitchen:

  • there is no SLA
  • there is no guaranteed response time
  • there is no guaranteed fix delivery
  • there is no guarantee that an example or pattern will work unchanged in your environment

Each environment differs in:

  • tenancy configuration
  • quotas
  • IAM policies
  • provider versions
  • region availability
  • organizational security constraints

You are responsible for validating the examples before production use.


How to Open a Useful Issue

If you open a GitHub Issue, include:

  • repository name and branch or tag
  • Terraform / OpenTofu version
  • provider version
  • affected example or pattern
  • sanitized payload or variable inputs
  • exact error output
  • reproduction steps

This substantially improves the chance of a useful response.


Commercial Help

If you need:

  • architecture review
  • implementation help
  • troubleshooting help
  • premium blueprint access
  • faster hands-on support

that is available separately as a paid service.

Consulting is handled through FoggyKitchen Private Workspace for Professional+ subscribers. Start here:


Security

Do not post secrets, credentials, private keys, wallet files, or customer-sensitive details in public issues.

If you later add a dedicated security contact address, this file should be updated to point to that channel.


Licensed under the Universal Permissive License (UPL), Version 1.0. See LICENSE for details.


© 2026 FoggyKitchen.com - Cloud. Code. Clarity.