⚠️ This issue respects the following points: ⚠️
Bug description
After upgrading Nextcloud from version 30.0.17 to 32.0.2 and to 33.0.5 and upgrading SSO&SAML to 8.1.2, a problem arose:
If a long UID consisting of Russian letters is used during SSO authentication, an error appears in the log:
InvalidArgumentException User "" is not valid.
Example - "Ивановченко Иванов Иван Балалайка Водка"
The user can't log in and sees an error: Internal Server Error.
I checked ADSF—a valid UID is being transmitted.
sudo -u www-data php occ user:list lists all users, including problematic ones
but
sudo -u www-data php occ user:info "Ивановченко Иванов Иван Балалайка Водка" → User not found
In WEB its look like:
You do not have permission to view this account.
Im use MySQL + php8.1/8.2/8.5 (I don't think it depends on the version)
The issue affects both new users and those who have logged in previously.
Steps to reproduce
- Use SAML
- Create a user with long name
- Login to NC server
Expected behavior
The user is logged in, hurray!
Nextcloud Server version
33
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.5
Web server
Nginx
Database engine version
MySQL
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 31 to 32)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
sudo -u www-data php occ config:list system
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***",
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "33.0.5.1",
"overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***",
"htaccess.RewriteBase": "\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"tempdirectory": "\/data\/tmp",
"default_phone_region": "light",
"trashbin_retention_obligation": "auto, 7",
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.local": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": "0"
},
"maintenance": false,
"theme": "",
"loglevel": 0,
"saml_debug": true,
"defaultapp": "files,dashboard",
"forbidden_filename_characters": [
"\\",
"\/"
],
"forbidden_filename_extensions": [
".filepart",
".part"
],
"log_type": "file",
"logfile": "\/data\/nextcloud\/data\/nextcloud.log",
"files.chunked_upload.max_size": 104857600
}
}
List of activated Apps
sudo -u www-data php occ app:list
Enabled:
- activity: 6.0.0
- admin_audit: 1.23.0
- analytics: 6.5.0
- app_api: 33.0.0
- bruteforcesettings: 6.0.0
- calendar: 6.5.0
- circles: 33.0.0
- cloud_federation_api: 1.17.0
- comments: 1.23.0
- contactsinteraction: 1.14.1
- dashboard: 7.13.0
- dav: 1.36.0
- federatedfilesharing: 1.23.0
- federation: 1.23.0
- files: 2.5.0
- files_accesscontrol: 4.0.1
- files_automatedtagging: 4.0.0
- files_downloadlimit: 5.1.0
- files_pdfviewer: 6.0.0
- files_reminders: 1.6.0
- files_retention: 4.0.1
- files_sharing: 1.25.2
- files_trashbin: 1.23.0
- files_versions: 1.26.0
- firstrunwizard: 6.0.0
- group_default_quota: 0.1.14
- jsloader: 2.1.0
- logreader: 6.0.0
- lookup_server_connector: 1.21.0
- nextcloud_announcements: 5.0.0
- notifications: 6.0.0
- oauth2: 1.21.0
- onlyoffice: 10.1.0
- password_policy: 5.0.0
- photos: 6.0.0
- privacy: 5.0.0
- profile: 1.2.0
- provisioning_api: 1.23.0
- recommendations: 6.0.0
- related_resources: 4.0.0
- serverinfo: 5.0.0
- settings: 1.16.0
- sharebymail: 1.23.0
- support: 5.0.0
- survey_client: 5.0.0
- systemtags: 1.23.0
- text: 7.0.1
- theming: 2.8.0
- theming_customcss: 1.20.0
- twofactor_backupcodes: 1.22.0
- twofactor_totp: 15.0.0
- updatenotification: 1.23.0
- user_saml: 7.1.5
- user_status: 1.13.0
- viewer: 6.0.0
- weather_status: 1.13.0
- webhook_listeners: 1.5.0
- workflowengine: 2.15.0
Disabled:
- encryption: 2.21.0
- files_downloadactivity: 1.18.1 (installed 1.17.0)
- files_external: 1.25.1
- forcetheme: 1.0.0 (installed 1.0.0)
- forcethemeclient: 1.0.0 (installed 1.0.0)
- richdocuments: 8.5.2 (installed 8.5.2)
- richdocumentscode: 26.4.104 (installed 26.4.104)
- suspicious_login: 11.0.0
- twofactor_nextcloud_notification: 7.0.0
- user_ldap: 1.24.0
- user_saml_backup: 8.1.2
Nextcloud Signing status
Nextcloud Logs
Additional info
{
"reqId": "5XK5jG6xYLfAVGkjQ3aO",
"level": 3,
"time": "2026-06-17T20:03:15+00:00",
"remoteAddr": "10.100.10.20",
"user": "--",
"app": "index",
"method": "POST",
"url": "/apps/user_saml/saml/acs",
"scriptName": "/index.php",
"message": "User "" is not valid",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/149.0.0.0 Safari/537.36",
"version": "33.0.5.1",
"exception": {
"Exception": "InvalidArgumentException",
"Message": "User "" is not valid",
"Code": 0,
"Trace": [
{
"file": "/data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line": 205,
"function": "assertionConsumerService",
"class": "OCA\User_SAML\Controller\SAMLController",
"type": "->"
},
{
"file": "/data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line": 118,
"function": "executeController",
"class": "OC\AppFramework\Http\Dispatcher",
"type": "->"
},
{
"file": "/data/nextcloud/lib/private/AppFramework/App.php",
"line": 153,
"function": "dispatch",
"class": "OC\AppFramework\Http\Dispatcher",
"type": "->"
},
{
"file": "/data/nextcloud/lib/private/Route/Router.php",
"line": 321,
"function": "main",
"class": "OC\AppFramework\App",
"type": "::"
},
{
"file": "/data/nextcloud/lib/base.php",
"line": 1155,
"function": "match",
"class": "OC\Route\Router",
"type": "->"
},
{
"file": "/data/nextcloud/index.php",
"line": 25,
"function": "handleRequest",
"class": "OC",
"type": "::"
}
],
"File": "/data/nextcloud/apps/user_saml/lib/Controller/SAMLController.php",
"Line": 397,
"message": "User "" is not valid",
"exception": "{"class":"InvalidArgumentException","message":"User \"\" is not valid","code":0,"file":"/data/nextcloud/apps/user_saml/lib/Controller/SAMLController.php:397","trace":"#0 /data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php(205): OCA\User_SAML\Controller\SAMLController->assertionConsumerService()\n#1 /data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php(118): OC\AppFramework\Http\Dispatcher->executeController()\n#2 /data/nextcloud/lib/private/AppFramework/App.php(153): OC\AppFramework\Http\Dispatcher->dispatch()\n#3 /data/nextcloud/lib/private/Route/Router.php(321): OC\AppFramework\App::main()\n#4 /data/nextcloud/lib/base.php(1155): OC\Route\Router->match()\n#5 /data/nextcloud/index.php(25): OC::handleRequest()\n#6 {main}"}",
"CustomMessage": "User "" is not valid"
},
"id": "6a32fd8bc4f4c"
}
Bug description
After upgrading Nextcloud from version 30.0.17 to 32.0.2 and to 33.0.5 and upgrading SSO&SAML to 8.1.2, a problem arose:
If a long UID consisting of Russian letters is used during SSO authentication, an error appears in the log:
InvalidArgumentException User "" is not valid.
Example - "Ивановченко Иванов Иван Балалайка Водка"
The user can't log in and sees an error: Internal Server Error.
I checked ADSF—a valid UID is being transmitted.
sudo -u www-data php occ user:list lists all users, including problematic ones
but
sudo -u www-data php occ user:info "Ивановченко Иванов Иван Балалайка Водка" → User not found
In WEB its look like:
You do not have permission to view this account.
Im use MySQL + php8.1/8.2/8.5 (I don't think it depends on the version)
The issue affects both new users and those who have logged in previously.
Steps to reproduce
Expected behavior
The user is logged in, hurray!
Nextcloud Server version
33
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.5
Web server
Nginx
Database engine version
MySQL
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 31 to 32)
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
What user-backends are you using?
Configuration report
List of activated Apps
Nextcloud Signing status
Nextcloud Logs
Additional info
{
"reqId": "5XK5jG6xYLfAVGkjQ3aO",
"level": 3,
"time": "2026-06-17T20:03:15+00:00",
"remoteAddr": "10.100.10.20",
"user": "--",
"app": "index",
"method": "POST",
"url": "/apps/user_saml/saml/acs",
"scriptName": "/index.php",
"message": "User "" is not valid",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/149.0.0.0 Safari/537.36",
"version": "33.0.5.1",
"exception": {
"Exception": "InvalidArgumentException",
"Message": "User "" is not valid",
"Code": 0,
"Trace": [
{
"file": "/data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line": 205,
"function": "assertionConsumerService",
"class": "OCA\User_SAML\Controller\SAMLController",
"type": "->"
},
{
"file": "/data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line": 118,
"function": "executeController",
"class": "OC\AppFramework\Http\Dispatcher",
"type": "->"
},
{
"file": "/data/nextcloud/lib/private/AppFramework/App.php",
"line": 153,
"function": "dispatch",
"class": "OC\AppFramework\Http\Dispatcher",
"type": "->"
},
{
"file": "/data/nextcloud/lib/private/Route/Router.php",
"line": 321,
"function": "main",
"class": "OC\AppFramework\App",
"type": "::"
},
{
"file": "/data/nextcloud/lib/base.php",
"line": 1155,
"function": "match",
"class": "OC\Route\Router",
"type": "->"
},
{
"file": "/data/nextcloud/index.php",
"line": 25,
"function": "handleRequest",
"class": "OC",
"type": "::"
}
],
"File": "/data/nextcloud/apps/user_saml/lib/Controller/SAMLController.php",
"Line": 397,
"message": "User "" is not valid",
"exception": "{"class":"InvalidArgumentException","message":"User \"\" is not valid","code":0,"file":"/data/nextcloud/apps/user_saml/lib/Controller/SAMLController.php:397","trace":"#0 /data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php(205): OCA\User_SAML\Controller\SAMLController->assertionConsumerService()\n#1 /data/nextcloud/lib/private/AppFramework/Http/Dispatcher.php(118): OC\AppFramework\Http\Dispatcher->executeController()\n#2 /data/nextcloud/lib/private/AppFramework/App.php(153): OC\AppFramework\Http\Dispatcher->dispatch()\n#3 /data/nextcloud/lib/private/Route/Router.php(321): OC\AppFramework\App::main()\n#4 /data/nextcloud/lib/base.php(1155): OC\Route\Router->match()\n#5 /data/nextcloud/index.php(25): OC::handleRequest()\n#6 {main}"}",
"CustomMessage": "User "" is not valid"
},
"id": "6a32fd8bc4f4c"
}