Cannot unable to allow Periodic Application Indexing on MacOS

[BastienWinant]

Checked for Existing Issues?

• Yes, I have checked existing issues and cannot find one related to this.

Software

Desktop Application, Pieces OS

Operating System / Platform

macOS

Your Pieces OS Version

12.3.10

Early Access Program

• Yes, this is related to an Early Access Program feature.

Kindly describe the bug and include as much detail as possible on what you were doing so we can reproduce the bug.

I have been trying to give PiecesOS all the necessary Long-Term Memory Permissions on my MacBook Pro (Ventura 26.4), but I keep getting prompted to enable Periodic Application Indexing. When I click the 'Enable' button, it takes me to the Screen & System Audio Recording settings, which shows that PiecesOS already has the required permission. I have already re-installed & restarted the entire application several times, to no avail.

I have seen other people have similar issues on different OS and different version of the application, but I have not found a working a solution. Thank you for looking into this.

[mack-at-pieces]

Hey @BastienWinant - Thanks for writing in. Sounds like something funky is going on. It'd be best if we could find 15 minutes to troubleshoot live together. Here's a link to my calendar - feel free to grab anytime that works for you: https://calendar.app.google/r3STc822R16wBvMq6

[mack-at-pieces]

Closing the loop on this issue.

We identified an issue with permission checking on the latest version of PiecesOS 12.3.10 on Intel MacOS devices. We released a patch for PiecesOS, version 12.3.11, on Wednesday, April 15th.

If you are still experiencing issues with this, please make sure you are updated to the latest version of PiecesOS, and don't hesitate to let us know.

Thanks!