Merge branch 'ServiceNowDevProgram:main' into main

Author: raghavs046

Client-Side Components/Catalog Client Script/Percentage Symbol/readme.md

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+Sets the field value to the formatted percentage string (e.g., 45 becomes 45.00%).
+
+Retrieves the current value of the field.
+Removes any existing % symbol to avoid duplication.
+Validates the input to ensure it's a number.
+Converts the value to a float.
+Formats it to two decimal places and appends a % symbol. 

Client-Side Components/Catalog Client Script/Percentage Symbol/script.js

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+/*Sets the field value to the formatted percentage string (e.g., 45 becomes 45.00%).
+
+Retrieves the current value of the field.
+Removes any existing % symbol to avoid duplication.
+Validates the input to ensure it's a number.
+Converts the value to a float.
+Formats it to two decimal places and appends a % symbol. */
+
+
+function onChange(control, oldValue, newValue, isLoading) {
+   if (isLoading || newValue == '') {
+      return;
+   }
+
+   function formatPercent(value) {
+    if (value === null || value === undefined || value === '' || isNaN(value)) {
+        return "";
+    }
+    var num = parseFloat(value);
+    if (isNaN(num)) 
+	return "";
+    return num.toFixed(2) + "%";
+}
+var des_amount = g_form.getValue("<variable_name>").replace("%","");
+
+g_form.setValue("<variable_name>", formatPercent(des_amount));
+   
+}

Client-Side Components/Catalog Client Script/catalog Draft/Readm.md

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+This project implements an Auto Save Draft feature for ServiceNow Catalog Items. It automatically saves the user’s progress (form variables) every few minutes to prevent data loss if the session times out or the browser closes. it Prevents data loss during long form filling.
+
+
+
+features
+Auto-save catalog form data every 2 minutes.
+ Stores draft data in a custom table.
+Restores saved data when the user reopens the catalog item.
+ Works in Service Portal

Client-Side Components/Catalog Client Script/catalog Draft/Script include.JS

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+var CatalogDraftUtils = Class.create();
+CatalogDraftUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+    saveDraft: function() {
+        var userId = gs.getUserID();
+        var catalogItem = this.getParameter('sysparm_catalog_item');
+        var draftData = this.getParameter('sysparm_draft_data');
+
+        var gr = new GlideRecord('u_catalog_draft');
+        gr.addQuery('user', userId);
+        gr.addQuery('catalog_item', catalogItem);
+        gr.query();
+        if (gr.next()) {
+            gr.variables_json = draftData;
+            gr.last_saved = new GlideDateTime();
+            gr.update();
+        } else {
+            gr.initialize();
+            gr.user = userId;
+            gr.catalog_item = catalogItem;
+            gr.variables_json = draftData;
+            gr.last_saved = new GlideDateTime();
+            gr.insert();
+        }
+        return 'Draft saved successfully';
+    },
+    type: 'CatalogDraftUtils'
+});

Client-Side Components/Catalog Client Script/catalog Draft/client script.js

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+function onLoad() {
+    console.log('Auto Save Draft initialized');
+
+    setInterval(function() {
+        var draftData = {
+            hardware_name: g_form.getValue('hardware_name'),
+            quantity: g_form.getValue('quantity')
+        };
+
+        var ga = new GlideAjax('CatalogDraftUtils');
+        ga.addParam('sysparm_name', 'saveDraft');
+        ga.addParam('sysparm_catalog_item', g_form.getValue('sys_id')); // Catalog item sys_id
+        ga.addParam('sysparm_draft_data', JSON.stringify(draftData));
+
+        ga.getXMLAnswer(function(response) {
+            console.log('Draft saved: ' + response);
+        });
+    }, 120000); // Every 2 minutes
+}

Client-Side Components/Client Scripts/Restrict Fields on Template/README.md

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+**Details**
+
+This is a on change client script on sys_template table. This script will restrict users to select defined fields while template creation.
+Type: OnChange
+Field: Template
+Table: sys_template
+
+**Use Case**
+
+There is an OOB functionality to restrict fields using "**save as template**" ACL, but it has below limitations:
+1. If the requirement is to restrcit more number of fields (example: 20), 20 ACLs will have to be created.
+2. The ACls will have instance wide effect, this script will just restrict on client side.

Client-Side Components/Client Scripts/Restrict Fields on Template/script.js

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+/*
+Type: onChnage
+Table: sys_template
+Field: Template
+*/
+function onChange(control, oldValue, newValue, isLoading, isTemplate) {
+    if (isLoading || newValue === '') {
+        return;
+    }
+    if (g_form.getValue('table') == 'incident') { // table on which sys_template is being created.
+        var fields = ['active', 'comments']; // array of fields to be restricted while template creation.
+        for (var i = 0; i < fields.length; i++) {
+            if (newValue.indexOf(fields[i]) > -1) {
+                alert("You Cannot Add " + fields[i]); // alert if user selects the restricted field.
+                var qry = newValue.split(fields[i]);
+                g_form.setValue('template', qry[0] + 'EQ');  // set the template value to previous values (oldValue does not work in this case).
+            }
+        }
+    }
+}

Server-Side Components/Background Scripts/Table Growth Analysis/README.md

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+# Table Size Analysis Script
+
+This script checks the number of records in selected ServiceNow tables and shows how many were created in the last 30 days.
+
+## Tables Checked
+- `task`
+- `cmdb_ci`
+- `sc_cat_item`
+
+## What It Does
+- Logs the start of the analysis.
+- Counts total records in each table.
+- Counts records created in the last 30 days.
+- Logs both counts to the system log.
+
+## How to Use
+1. Add or remove table names in the `tablesToCheck` list.
+2. Run the script in a background script or scheduled job.

Server-Side Components/Background Scripts/Table Growth Analysis/tableGrowthAnalysis.js

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+// === TABLE SIZE ANALYSIS SCRIPT ===
+// Log the start of the analysis
+gs.info('=== TABLE SIZE ANALYSIS ===');
+
+// Define the list of tables to analyze
+var tablesToCheck = ['task', 'cmdb_ci', 'sc_cat_item'];
+
+// Loop through each table in the list
+for (var i = 0; i < tablesToCheck.length; i++) {
+    var tableName = tablesToCheck[i]; // Get current table name
+
+    // Create a GlideAggregate object to count total records in the table
+    var grCount = new GlideAggregate(tableName);
+    grCount.addAggregate('COUNT'); // Add COUNT aggregate
+    grCount.query(); // Execute the query
+
+    // If the query returns a result
+    if (grCount.next()) {
+        var recordCount = grCount.getAggregate('COUNT'); // Get total record count
+        gs.info('Table: ' + tableName + ' | Record count: ' + recordCount); // Log the count
+
+        // Optional: Analyze growth by checking records created in the last 30 days
+        var grRecent = new GlideAggregate(tableName);
+        grRecent.addAggregate('COUNT'); // Add COUNT aggregate
+        grRecent.addQuery('sys_created_on', '>=', gs.daysAgo(30)); // Filter records created in last 30 days
+        grRecent.query(); // Execute the query
+
+        // If the query returns a result
+        if (grRecent.next()) {
+            var recentCount = grRecent.getAggregate('COUNT'); // Get count of recent records
+            gs.info(' - Records created last 30 days: ' + recentCount); // Log the recent count
+        }
+    }
+}

Server-Side Components/Background Scripts/User Email mismatch with Cmn Notif device/README.md

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+# Email Mismatch Checker
+
+## Description
+
+This ServiceNow background script checks for mismatches between notification devices and user records based on email addresses.
+
+It looks for active `cmn_notif_device` records that:
+- Have a non-null `email_address`
+- Are linked to a user
+- Are of type "Email"
+- Are named "Primary Email"
+
+Then it verifies if a matching user exists in the `sys_user` table with the same email. If no match is found, the mismatch is logged.
+
+## How to Use
+
+1. Go to **Scripts > Background** in your ServiceNow instance.
+2. Paste the script.
+3. Run the script.
+4. Check the system logs for mismatch details.
+
+## Output
+
+Logs the number of mismatches and details like:
+Mismatch: Device=<device_name>, Device Email=<email_address>