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Update versioned_docs/version-3.4.0/06-concepts/11-authentication/04-providers/04-apple/04-troubleshooting.md
Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
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versioned_docs/version-3.4.0/06-concepts/11-authentication/04-providers/04-apple/04-troubleshooting.md

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**Problem:** The user's email is missing or `null` after sign in, or it's present on first sign-in but missing after that.
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**Cause:** Apple sends the email address and name only once, during initial authorisation. After that, only the `sub` claim is provided. If you didn't save the email the first time, you can't get it again unless the user disconnects and reconnects your app.
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**Cause:** Apple sends the email address and name only once, during initial authorization. After that, only the `sub` claim is provided. If you didn't save the email the first time, you can't get it again unless the user disconnects and reconnects your app.
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**Resolution:** Make sure your server stores the user's email on their first sign-in. Use `sub` as the main user identifier, not email (which can change if the user updates Hide My Email). See [Authenticating users with Sign in with Apple](https://developer.apple.com/documentation/sign_in_with_apple/authenticating-users-with-sign-in-with-apple).
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