Common problems and their resolutions

This document is a work in progress! It should get filled in fairly fast though.

Platform deployment problems

Platform operational problems

End-user problems

Error dialing loggregator

Problem

User can't tail logs of an application using cf logs app, gets the following error:

Error dialing loggregator server: Get https://loggregator.X.X.X.X.xip.io:443/recent?app=APPID: x509: certificate is valid for , not loggregator.X.X.X.X.xip.io.

Resolution

The api should be targeted with the --skip-ssl-validation flag, for example cf api api.X.X.X.X.xip.io --skip-ssl-validation.

Explanation

The root cause of this problem is an invalid or self-signed certificate for the domain the environment uses. This is common for testing instances using the xip.io domain.