PipedreamHQ · michelle0927 · Aug 12, 2025 · Aug 7, 2025 · Aug 7, 2025 · Aug 7, 2025
diff --git a/components/zoho_desk/actions/add-ticket-attachment/add-ticket-attachment.mjs b/components/zoho_desk/actions/add-ticket-attachment/add-ticket-attachment.mjs
@@ -7,7 +7,7 @@ export default {
   name: "Add Ticket Attachment",
   description: "Attaches a file to a ticket. [See the docs here](https://desk.zoho.com/DeskAPIDocument#TicketAttachments#TicketAttachments_CreateTicketattachment)",
   type: "action",
-  version: "0.1.1",
+  version: "0.1.2",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/actions/add-ticket-comment/add-ticket-comment.mjs b/components/zoho_desk/actions/add-ticket-comment/add-ticket-comment.mjs
@@ -5,7 +5,7 @@ export default {
   name: "Add Ticket Comment",
   description: "Adds a comment to a ticket. [See the docs here](https://desk.zoho.com/DeskAPIDocument#TicketsComments#TicketsComments_Createticketcomment)",
   type: "action",
-  version: "0.0.2",
+  version: "0.0.3",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/actions/create-account/create-account.mjs b/components/zoho_desk/actions/create-account/create-account.mjs
@@ -5,7 +5,7 @@ export default {
   name: "Create Account",
   description: "Creates an account in your help desk portal. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Accounts#Accounts_CreateAccount)",
   type: "action",
-  version: "0.0.2",
+  version: "0.0.3",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/actions/create-contact/create-contact.mjs b/components/zoho_desk/actions/create-contact/create-contact.mjs
@@ -5,7 +5,7 @@ export default {
   name: "Create Contact",
   description: "Creates a contact in your help desk portal. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Contacts#Contacts_CreateContact)",
   type: "action",
-  version: "0.0.2",
+  version: "0.0.3",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/actions/create-ticket/create-ticket.mjs b/components/zoho_desk/actions/create-ticket/create-ticket.mjs
@@ -5,7 +5,7 @@ export default {
   name: "Create Ticket",
   description: "Creates a ticket in your helpdesk. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Tickets#Tickets_Createaticket)",
   type: "action",
-  version: "0.0.2",
+  version: "0.0.3",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/actions/find-contact/find-contact.mjs b/components/zoho_desk/actions/find-contact/find-contact.mjs
@@ -5,7 +5,7 @@ export default {
   name: "Find Contact",
   description: "Searches for contacts in your help desk portal. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Search#Search_SearchContacts)",
   type: "action",
-  version: "0.0.2",
+  version: "0.0.3",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/actions/find-or-create-contact/find-or-create-contact.mjs b/components/zoho_desk/actions/find-or-create-contact/find-or-create-contact.mjs
@@ -5,7 +5,7 @@ export default {
   name: "Find or Create Contact",
   description: "Finds or create a contact. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Contacts#Contacts_CreateContact)",
   type: "action",
-  version: "0.0.2",
+  version: "0.0.3",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/actions/search-ticket/search-ticket.mjs b/components/zoho_desk/actions/search-ticket/search-ticket.mjs
@@ -5,7 +5,7 @@ export default {
   name: "Search Ticket",
   description: "Searches for tickets in your help desk. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Search_TicketsSearchAPI)",
   type: "action",
-  version: "0.0.2",
+  version: "0.0.3",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/actions/send-email-reply/send-email-reply.mjs b/components/zoho_desk/actions/send-email-reply/send-email-reply.mjs
@@ -5,7 +5,7 @@ export default {
   name: "Send E-Mail Reply",
   description: "Sends an email reply. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Threads#Threads_SendEmailReply)",
   type: "action",
-  version: "0.0.2",
+  version: "0.0.3",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/actions/update-contact/update-contact.mjs b/components/zoho_desk/actions/update-contact/update-contact.mjs
@@ -5,7 +5,7 @@ export default {
   name: "Update Contact",
   description: "Updates details of an existing contact. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Contacts#Contacts_Updateacontact)",
   type: "action",
-  version: "0.0.2",
+  version: "0.0.3",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/actions/update-ticket/update-ticket.mjs b/components/zoho_desk/actions/update-ticket/update-ticket.mjs
@@ -5,7 +5,7 @@ export default {
   name: "Update Ticket",
   description: "Updates an existing ticket. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Tickets#Tickets_Updateaticket)",
   type: "action",
-  version: "0.0.2",
+  version: "0.0.3",
   props: {
     zohoDesk,
     orgId: {

diff --git a/components/zoho_desk/package.json b/components/zoho_desk/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@pipedream/zoho_desk",
-  "version": "0.1.1",
+  "version": "0.2.0",
   "description": "Pipedream Zoho_desk Components",
   "main": "zoho_desk.app.mjs",
   "keywords": [

diff --git a/components/zoho_desk/sources/changed-ticket-status/changed-ticket-status.mjs b/components/zoho_desk/sources/changed-ticket-status/changed-ticket-status.mjs
@@ -1,12 +1,12 @@
-import common from "../common.mjs";
+import common from "../common/common-polling.mjs";
 
 export default {
   ...common,
   key: "zoho_desk-changed-ticket-status",
   name: "New Ticket Status Change",
   description: "Emit new event when a status ticket is changed. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Tickets#Tickets_Listalltickets)",
   type: "source",
-  version: "0.0.3",
+  version: "0.0.4",
   dedupe: "unique",
   props: {
     ...common.props,

diff --git a/components/zoho_desk/sources/common.mjs → ...ho_desk/sources/common/common-polling.mjs b/components/zoho_desk/sources/common.mjs → ...ho_desk/sources/common/common-polling.mjs
diff --git a/components/zoho_desk/sources/common/common-webhook.mjs b/components/zoho_desk/sources/common/common-webhook.mjs
@@ -0,0 +1,68 @@
+import zohoDesk from "../../zoho_desk.app.mjs";
+import { ConfigurationError } from "@pipedream/platform";
+
+export default {
+  props: {
+    zohoDesk,
+    db: "$.service.db",
+    http: {
+      type: "$.interface.http",
+      customResponse: true,
+    },
+    infoAlert: {
+      type: "alert",
+      alertType: "info",
+      content: "Webhooks are available for Professional and Enterprise plans only",
+    },
+  },
+  hooks: {
+    async activate() {
+      const { id } = await this.zohoDesk.createWebhook({
+        data: {
+          url: this.http.endpoint,
+          subscriptions: this.getSubscriptions(),
+        },
+      });
+      this._setWebhookId(id);
+    },
+    async deactivate() {
+      const webhookId = this._getWebhookId();
+      if (webhookId) {
+        await this.zohoDesk.deleteWebhook({
+          webhookId,
+        });
+      }
+    },
+  },
+  methods: {
+    _getWebhookId() {
+      return this.db.get("webhookId");
+    },
+    _setWebhookId(webhookId) {
+      this.db.set("webhookId", webhookId);
+    },
+    getSubscriptions() {
+      throw new ConfigurationError("getSubscriptions is not implemented");
+    },
+    generateMeta() {
+      throw new ConfigurationError("generateMeta is not implemented");
+    },
+  },
+  async run(event) {
+    this.http.respond({
+      status: 200,
+    });
+
+    const { body: events } = event;
+
+    if (!events || !Array.isArray(events)) {
+      return;
+    }
+
+    for (const event of events) {
+      const { payload } = event;
+      const meta = this.generateMeta(payload);
+      this.$emit(payload, meta);
+    }
+  },
+};
diff --git a/components/zoho_desk/sources/deleted-article-instant/deleted-article-instant.mjs b/components/zoho_desk/sources/deleted-article-instant/deleted-article-instant.mjs
@@ -0,0 +1,28 @@
+import common from "../common/common-webhook.mjs";
+import sampleEmit from "./test-event.mjs";
+
+export default {
+  ...common,
+  key: "zoho_desk-deleted-article-instant",
+  name: "Deleted Article (Instant)",
+  description: "Emit new event when an article is deleted from the recycle bin",
+  type: "source",
+  version: "0.0.1",
+  dedupe: "unique",
+  methods: {
+    ...common.methods,
+    getSubscriptions() {
+      return {
+        Article_Delete: null,
+      };
+    },
+    generateMeta(payload) {
+      return {
+        id: payload.id,
+        summary: `Article Deleted: ${payload.id}`,
+        ts: Date.now(),
+      };
+    },
+  },
+  sampleEmit,
+};
diff --git a/components/zoho_desk/sources/deleted-article-instant/test-event.mjs b/components/zoho_desk/sources/deleted-article-instant/test-event.mjs
@@ -0,0 +1,3 @@
+export default {
+  "id" : "123456789044"
+}
diff --git a/components/zoho_desk/sources/new-account/new-account.mjs b/components/zoho_desk/sources/new-account/new-account.mjs
@@ -1,12 +1,12 @@
-import common from "../common.mjs";
+import common from "../common/common-polling.mjs";
 
 export default {
   ...common,
   key: "zoho_desk-new-account",
   name: "New Account",
   description: "Emit new event when a new account is created. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Accounts#Accounts_Listaccounts)",
   type: "source",
-  version: "0.0.3",
+  version: "0.0.4",
   dedupe: "unique",
   props: {
     ...common.props,

diff --git a/components/zoho_desk/sources/new-agent/new-agent.mjs b/components/zoho_desk/sources/new-agent/new-agent.mjs
@@ -1,12 +1,12 @@
-import common from "../common.mjs";
+import common from "../common/common-polling.mjs";
 
 export default {
   ...common,
   key: "zoho_desk-new-agent",
   name: "New Agent",
   description: "Emit new event when a new agent is created. [See the docs here](https://desk.zoho.com/DeskAPIDocument#Agents#Agents_Listagents)",
   type: "source",
-  version: "0.0.3",
+  version: "0.0.4",
   dedupe: "unique",
   props: {
     ...common.props,

diff --git a/components/zoho_desk/sources/new-article-instant/new-article-instant.mjs b/components/zoho_desk/sources/new-article-instant/new-article-instant.mjs
@@ -0,0 +1,28 @@
+import common from "../common/common-webhook.mjs";
+import sampleEmit from "./test-event.mjs";
+
+export default {
+  ...common,
+  key: "zoho_desk-new-article-instant",
+  name: "New Article (Instant)",
+  description: "Emit new event when a new article is created",
+  type: "source",
+  version: "0.0.1",
+  dedupe: "unique",
+  methods: {
+    ...common.methods,
+    getSubscriptions() {
+      return {
+        Article_Add: null,
+      };
+    },
+    generateMeta(payload) {
+      return {
+        id: payload.id,
+        summary: `New Article Created: ${payload.title}`,
+        ts: Date.parse(payload.createdTime),
+      };
+    },
+  },
+  sampleEmit,
+};
diff --git a/components/zoho_desk/sources/new-article-instant/test-event.mjs b/components/zoho_desk/sources/new-article-instant/test-event.mjs
@@ -0,0 +1,103 @@
+export default {
+  "modifiedTime" : "2020-09-02T07:53:28.000Z",
+  "attachments" : [ ],
+  "reviewedTime" : null,
+  "departmentId" : "112534000000394045",
+  "modifierId" : "112534000000192635",
+  "dislikeCount" : "0",
+  "creatorId" : "112534000000192635",
+  "likeCount" : "0",
+  "ownerId" : "112534000000192635",
+  "title" : "Zoho Desk - An Overview",
+  "locale" : "en",
+  "translationState" : "UP-TO-DATE",
+  "expiryDate" : null,
+  "isTrashed" : false,
+  "isLocked" : false,
+  "createdTime" : "2020-09-02T07:53:28.000Z",
+  "modifiedBy" : {
+    "photoURL" : "https://contacts.zoho.com/file?ID=53947797&t=user&API=true&fs=thumb",
+    "name" : "Zylker",
+    "id" : "112534000000192635",
+    "status" : "ACTIVE",
+    "zuid" : "53947797"
+  },
+  "id" : "112534000000396881",
+  "viewCount" : "0",
+  "translationSource" : null,
+  "seo" : {
+    "keywords" : null,
+    "description" : null,
+    "title" : null
+  },
+  "summary" : "Zoho Desk - An Overview",
+  "owner" : {
+    "photoURL" : "https://contacts.zoho.com/file?ID=53947797&t=user&API=true&fs=thumb",
+    "name" : "Zylker",
+    "id" : "112534000000192635",
+    "status" : "ACTIVE",
+    "zuid" : "53947797"
+  },
+  "latestVersionStatus" : "Published",
+  "author" : {
+    "photoURL" : "https://contacts.zoho.com/file?ID=53947797&t=user&API=true&fs=thumb",
+    "name" : "Zylker",
+    "id" : "112534000000192635",
+    "status" : "ACTIVE",
+    "zuid" : "53947797"
+  },
+  "permission" : "AGENTS",
+  "reviewedBy" : null,
+  "authorId" : "112534000000192635",
+  "usageCount" : "0",
+  "commentCount" : "0",
+  "tags" : [ ],
+  "rootCategoryId" : "112534000000397001",
+  "sourceLocale" : "en",
+  "translationId" : "112534000000396883",
+  "createdBy" : {
+    "photoURL" : "https://contacts.zoho.com/file?ID=53947797&t=user&API=true&fs=thumb",
+    "name" : "Zylker",
+    "id" : "112534000000192635",
+    "status" : "ACTIVE",
+    "zuid" : "53947797"
+  },
+  "latestVersion" : "1.0",
+  "webUrl" : "https://desk.zoho.com/support/zylker/ShowHomePage.do#Solutions/dv/112534000000396881/en",
+  "feedbackCount" : "0",
+  "portalUrl" : "https://desk.zoho.com/portal/zylker/en/kb/articles/asa",
+  "latestPublishedVersion" : "1.0",
+  "attachmentCount" : "0",
+  "metrics" : {
+    "feedbackCount" : "0",
+    "unlikeCount" : "0",
+    "dislikeCount" : "0",
+    "lastUsageTime" : null,
+    "likeCount" : "0",
+    "viewCount" : "0",
+    "lastActivityTime" : null,
+    "usageCount" : "0"
+  },
+  "position" : "3",
+  "availableLocaleTranslations" : [ {
+    "latestVersionStatus" : "Published",
+    "translationId" : "112534000000396883",
+    "isTrashed" : false,
+    "recycleBinEntityId" : "112534000000396881",
+    "latestVersion" : "1.0",
+    "latestPublishedVersion" : "1.0",
+    "href" : "https://desk.zoho.com/api/v1/articles/112534000000396881/translations/en?orgId=62366276",
+    "authorId" : "112534000000192635",
+    "locale" : "en",
+    "translationState" : "UP-TO-DATE",
+    "status" : "Published"
+  } ],
+  "permalink" : "zoho-desk-overview",
+  "category" : {
+    "name" : "General",
+    "id" : "112534000000397018",
+    "locale" : "en"
+  },
+  "categoryId" : "112534000000397018",
+  "status" : "Published"
+}