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@deniseal deniseal commented Jun 5, 2025

Privacy policy updates, bump to version 3.2.0

resolves #2687

Privacy policy updates, bump to version 3.2.0
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I proposed a few things you might want to adjust, of course final judgement is up to you and I can only support with the technical side.

I have not proofread the document in terms of spelling or grammar.

You can try out our changes very easily locally by following our README https://github.com/matrix-org/matrix.org#building-the-website. Seeing as you're a member of the Foundation GitHub organisation, our CI also help with that by making the version from your pull request available at https://deniseal-patch-1.matrix-website.pages.dev/ (see cloudflare bot above). Either way should help you spot missing links and test other links' validity.

* the user agent we saw when it got created
* which client you used

Your email address and/or telephone number, if you choose to provide them, are used so that other users can look up your Matrix ID from these identifiers via the Matrix.org Identity Server. We will also use your email address to let you reset your password if you forget it, and to send you notifications about missed messages from users trying to contact you on Matrix if you enable the option. We may also send you infrequent urgent messages about platform updates.
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For closing out #1962: The identity server available on matrix.org links to these terms: https://matrix.org/legal/identity-server-privacy-notice-1, which is a dead link. Do you plan further actions to address this already? It may make sense to link to the same place here.

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We should essentially remove that link, as this policy now addresses the identity server as well.

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Are you aligning with SREs to apply this? I think we still also need to install a forward from the currently set dead link to ideally this policy's appropriate section for those users who already accepted the terms. Wdyt?

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  • the link to element.io in L23 needs to target https://element.io to work. similarly archive.matrix.org in L334.
  • there is another non linkified mention of [email protected] in L42 and L102, and [email protected] in L376.
  • you can link to sections, see Linking to specific headers in policy documents no longer working #1982 (comment). when doing so within the website, we would prefer "internal links", e.g. [2.1.3.1](#2-1-3-1-exceptional-erasure) will link to the heading "2.1.3.1 Exceptional erasure". There are multiple occurances where this could be applied at your discretion.
  • printful, stripe, paypal, donorbox, and ico.org.uk are not linkified
  • https://element.io/app L307 and L321 is not linkified
  • [here](matrix.org/ecosystem/clients) L311 is a relative link leading nowhere and should be [here](/ecosystem/clients) to work properly
  • I find that overall Matrix.org and matrix.org (capitalised or not) is used inconsistently to refer to the same or different things. a clear definition seems to be missing from the introduction.

hint: if you want to linkify websites, email adresses, etc, literally you can use <>. For example, <[email protected]> becomes [email protected].

@HarHarLinks HarHarLinks added the legal This concerns a topic on which we need to involve the Foundation's legal team label Jun 5, 2025
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(I see you addressed some, but not all suggested changes. Please let us know when you consider this ready for re-review.)

thibaultamartin added a commit that referenced this pull request Jul 3, 2025
thibaultamartin added a commit that referenced this pull request Jul 7, 2025
* Update homeserver terms

Signed-off-by: Thib <[email protected]>

* Update homeserver terms

Signed-off-by: Thib <[email protected]>

* Add website terms

Signed-off-by: Thib <[email protected]>

* Update privacy policy

Signed-off-by: Thib <[email protected]>

* Fix references to homeserver T&Cs

* Add pricing page

* Use lowercase m on homeserver name consistently

* Remove duplicated front matter

* Add effective date

Signed-off-by: Thib <[email protected]>

* Add css to make tables more readable without messing up the blog posts

Signed-off-by: Thib <[email protected]>

* Carry over changes from #2775

Signed-off-by: Thib <[email protected]>

* Swap Matrix for matrix.org

Co-authored-by: Hugh Nimmo-Smith <[email protected]>

* Fix typo in room address

Co-authored-by: Kim Brose <[email protected]>

* Update content/contact.md

Co-authored-by: Kim Brose <[email protected]>

* Update content/legal/privacy-notice.md

Co-authored-by: Kim Brose <[email protected]>

* Fix broken link and mention password hash instead of plain password

Signed-off-by: Thib <[email protected]>

* Add line breaks for the address

Signed-off-by: Thib <[email protected]>

* Update content/homeserver/pricing.md

Co-authored-by: Kim Brose <[email protected]>

---------

Signed-off-by: Thib <[email protected]>
Co-authored-by: Hugh Nimmo-Smith <[email protected]>
Co-authored-by: Hugh Nimmo-Smith <[email protected]>
Co-authored-by: Kim Brose <[email protected]>
@thibaultamartin thibaultamartin mentioned this pull request Aug 5, 2025
9 tasks
thibaultamartin added a commit that referenced this pull request Aug 5, 2025
Supersedes #2775

Signed-off-by: Thib <[email protected]>
@thibaultamartin thibaultamartin mentioned this pull request Aug 5, 2025
9 tasks
thibaultamartin added a commit that referenced this pull request Aug 12, 2025
* Update Privacy Policy

Supersedes #2775

Signed-off-by: Thib <[email protected]>

* Update content/legal/privacy-notice.md

Co-authored-by: Hugh Nimmo-Smith <[email protected]>

* Fix leftover bold titles

Signed-off-by: Thib <[email protected]>

* Remove ref to matrix archive

Signed-off-by: Thib <[email protected]>

* Add markup for world_readable

Signed-off-by: Thib <[email protected]>

* Fix remainign remarks

Signed-off-by: Thib <[email protected]>

* Drop Hydrogen

Signed-off-by: Thib <[email protected]>

* Fix remaining nits

Signed-off-by: Thib <[email protected]>

* Use a relative link when linking to m.org

Signed-off-by: Thib <[email protected]>

* Fix headings

Signed-off-by: Thib <[email protected]>

---------

Signed-off-by: Thib <[email protected]>
Co-authored-by: Hugh Nimmo-Smith <[email protected]>
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