Notify users of their resolved requests depending on a role selection

config/default.yml

@@ -36,6 +36,13 @@ request:
   ignorePrependResponseMessageEmoji: ✅
   ignoreResolutionEmoji: 💬
 
+  normalNotificationsRole: 'Normal Request Notifications'
+  someNotificationsRole: 'Special Request Notifications'
+  oldNotificationsRole: 'Three Day Old Request Notifications'
+  oldNotificationsTimeDifference: 259200000 # 3 days
+  longNotificationsRole: 'One Week Old Request Notifications'
+  longNotificationsTimeDifference: 604800000 # 1 week
+
   resolveDelay: 10000
   prependResponseMessage: whenResolved
   prependResponseMessageInLog: false

config/main.yml

@@ -71,6 +71,35 @@ roleGroups:
           Other Pronoun
           (please indicate in your nickname)
         emoji: '🇴'
+  - prompt: |-
+      Request Notifications (1/2)
+      Select reaction(s) on this message to be notified in DMs when specific requests are resolved. 
+    channel: '648479533246316555'
+    message: #TODO
+    radio: false
+    roles:
+      - id: #TODO
+      desc: Be notified of your resolved requests that are resolved as ✅.
+      emoji: '✅'
+      - id: #TODO
+      desc: Be notified of your resolved requests that are not resolved as ✅.
+      emoji: '☑️'
+  - prompt: |-
+      Request Notifications (2/2)
+      Select a reaction on this message if you want to be notified in DMs when requests are resolved after a certain amount of time.
+      Default is no time requirement.
+    channel: '648479533246316555'
+    message: #TODO
+    radio: true
+    roles:
+      - id: #TODO
+      desc: Be notified of your resolved requests that are resolved at least three days after creation.
+      emoji: ':three:'
+      - id: #TODO
+      desc: Be notified of your resolved requests that are resolved at least one week after creation.
+      emoji: ':seven:'
+
+
 
 filterFeeds:
   - jql: project = MC AND resolved > -1m AND resolution = Fixed AND fixVersion in unreleasedVersions()

config/template.yml

@@ -84,6 +84,28 @@ request:
   # An emoji or emoji ID which, when used, doesn't trigger the response template message.
   ignorePrependResponseMessageEmoji: <string>
 
+  # The name of the role that signifies users that get notifications from some of their resolved requests.
+  # This includes only the ignorePrependResponseMessageEmoji resolution.
+  normalNotificationsRole: <string>
+
+  # The name of the role that signifies users that get some of the notifications from their resolved requests.
+  # This does not include the ignorePrependResponseMessageEmoji resolution.
+  someNotificationsRole: <string>
+
+  # The name of the role that signifies users that get all notifications from their resolved requests from a certain time period before.
+  oldNotificationsRole: <string>
+
+  # The amount of time in milliseconds that needs to occur after creating a request before a user will get a notification for their report.
+  # Only applies to the oldNotificationsRole.
+  oldNotificationsTimeDifference: <number>
+
+  # The name of the role that signifies users that get all notifications from their resolved requests regardless of the time it took to resolve.
+  longNotificationsRole: <string>
+
+  # The amount of time in milliseconds that needs to occur after creating a request before a user will get a notification for their report.
+  # Only applies to the longNotificationsRole.
+  longNotificationsTimeDifference: <number>
+
   # The amount of time in milliseconds between a volunteer reacts to the message and the bot deletes its message.
   resolveDelay: <number>
 

src/BotConfig.ts

@@ -25,6 +25,12 @@ export class RequestConfig {
 	public suggestedEmoji: string[];
 	public ignorePrependResponseMessageEmoji: string;
 	public ignoreResolutionEmoji: string;
+	public normalNotificationsRole: string;
+	public someNotificationsRole: string;
+	public oldNotificationsRole: string;
+	public oldNotificationsTimeDifference: number;
+	public longNotificationsRole: string;
+	public longNotificationsTimeDifference: number;
 	public resolveDelay: number;
 	public prependResponseMessage: PrependResponseMessageType;
 	public prependResponseMessageInLog: boolean;
@@ -46,6 +52,13 @@ export class RequestConfig {
 		this.ignorePrependResponseMessageEmoji = config.get( 'request.ignorePrependResponseMessageEmoji' );
 		this.ignoreResolutionEmoji = config.get( 'request.ignoreResolutionEmoji' );
 
+		this.normalNotificationsRole = config.get( 'request.normalNotificationsRole' );
+		this.someNotificationsRole = config.get( 'request.someNotificationsRole' );
+		this.oldNotificationsRole = config.get( 'request.oldNotificationsRole' );
+		this.oldNotificationsTimeDifference = config.get( 'request.oldNotificationsTimeDifference' );
+		this.longNotificationsRole = config.get( 'request.longNotificationsRole' );
+		this.longNotificationsTimeDifference = config.get( 'request.longNotificationsTimeDifference' );
+
 		this.resolveDelay = config.get( 'request.resolveDelay' );
 		this.prependResponseMessage = getOrDefault( 'request.prependResponseMessage', PrependResponseMessageType.Never );
 		this.prependResponseMessageInLog = getOrDefault( 'request.prependResponseMessageInLog', false );

src/tasks/ResolveRequestMessageTask.ts

@@ -41,6 +41,84 @@ export default class ResolveRequestMessageTask extends MessageTask {
 				ResolveRequestMessageTask.logger.error( error );
 			}
 
+			if ( origin.author ) {
+				const response = BotConfig.request.prependResponseMessageInLog ?
+						RequestsUtil.getResponseMessage( origin ) : '';
+
+				const log = new MessageEmbed()
+						.setColor( 'GREEN' )
+						.setAuthor( origin.author.tag, origin.author.avatarURL() )
+						.setDescription( origin.content )
+						.addField( 'Channel', origin.channel.toString(), true )
+						.addField( 'Message', `[Here](${ origin.url })`, true )
+						.setFooter( `${ this.user.tag } resolved as ${ this.emoji }`, this.user.avatarURL() )
+						.setTimestamp( new Date() );
+
+				if ( origin.member.roles.cache.has( BotConfig.request.normalNotificationsRole ) && this.emoji === BotConfig.request.ignorePrependResponseMessageEmoji ) {
+					if ( origin.member.roles.cache.has( BotConfig.request.oldNotificationsRole ) ) {
+						const curTime = new Date();
+						const createdTime = origin.createdAt;
+						const timeDifference = Math.abs( curTime.getTime() - createdTime.getTime() );
+						if ( timeDifference >= BotConfig.request.oldNotificationsTimeDifference ) {
+							try {
+								await origin.author.send( response, log );
+							} catch ( error ) {
+								ResolveRequestMessageTask.logger.error( error );
+							}
+						}
+					} else if ( origin.member.roles.cache.has( BotConfig.request.longNotificationsRole ) ) {
+						const curTime = new Date();
+						const createdTime = origin.createdAt;
+						const timeDifference = Math.abs( curTime.getTime() - createdTime.getTime() );
+						if ( timeDifference >= BotConfig.request.longNotificationsTimeDifference ) {
+							try {
+								await origin.author.send( response, log );
+							} catch ( error ) {
+								ResolveRequestMessageTask.logger.error( error );
+							}
+						}
+					} else {
+						try {
+							await origin.author.send( response, log );
+						} catch ( error ) {
+							ResolveRequestMessageTask.logger.error( error );
+						}
+					}
+				}
+
+				if ( origin.member.roles.cache.has( BotConfig.request.someNotificationsRole ) && this.emoji !== BotConfig.request.ignorePrependResponseMessageEmoji ) {
+					if ( origin.member.roles.cache.has( BotConfig.request.oldNotificationsRole ) ) {
+						const curTime = new Date();
+						const createdTime = origin.createdAt;
+						const timeDifference = Math.abs( curTime.getTime() - createdTime.getTime() );
+						if ( timeDifference >= BotConfig.request.oldNotificationsTimeDifference ) {
+							try {
+								await origin.author.send( response, log );
+							} catch ( error ) {
+								ResolveRequestMessageTask.logger.error( error );
+							}
+						}
+					} else if ( origin.member.roles.cache.has( BotConfig.request.longNotificationsRole ) ) {
+						const curTime = new Date();
+						const createdTime = origin.createdAt;
+						const timeDifference = Math.abs( curTime.getTime() - createdTime.getTime() );
+						if ( timeDifference >= BotConfig.request.longNotificationsTimeDifference ) {
+							try {
+								await origin.author.send( response, log );
+							} catch ( error ) {
+								ResolveRequestMessageTask.logger.error( error );
+							}
+						}
+					} else {
+						try {
+							await origin.author.send( response, log );
+						} catch ( error ) {
+							ResolveRequestMessageTask.logger.error( error );
+						}
+					}
+				}
+			}
+
 			if ( BotConfig.request.logChannel ) {
 				const logChannel = await DiscordUtil.getChannel( BotConfig.request.logChannel );
 				if ( logChannel && logChannel instanceof TextChannel ) {