Added new kb article fixing-cut-off-letters-web-report-viewer

knowledge-base/fixing-cut-off-letters-web-report-viewer.md

@@ -0,0 +1,51 @@
+---
+title: Resolving Letters Being Cut Off in Web Report Viewers
+description: "Learn how to resolve the issue of letters being cut off in the Web Report Viewers, which does not occur in the Standalone Report Designer or printed reports."
+type: troubleshooting
+page_title: Fixing Cut-Off Letters in HTML5 Report Viewers
+meta_title: Fixing Cut-Off Letters in HTML5 Report Viewers
+slug: fixing-cut-off-letters-web-report-viewer
+tags: reporting, textbox, web-report-viewer, text-cut-off, properties, can-shrink, measurement-units
+res_type: kb
+ticketid: 1693245
+---
+
+## Environment
+
+<table>
+    <tbody>
+        <tr>
+            <td> Product </td>
+            <td> Reporting </td>
+        </tr>
+        <tr>
+            <td> Viewer</td>
+            <td> Web Report Viewers </td>
+        </tr>
+    </tbody>
+</table>
+
+## Description
+
+I noticed that some letters are cut off when viewing reports in the Web Report Viewers. The report displays correctly in the Standalone Report Designer and when printed. For example:
+
+- Web Report Viewer:
+
+    ![Cut-Off Letters in Web Report Viewers](images/CutLettersWebViewer.png)
+
+- Standalone Report Designer:
+
+    ![Cut-Off Letters in Standalone Designer](images/CutLettersStandaloneDesigner.png)
+
+## Solution
+
+To resolve the issue, adjust the size and properties of the [TextBox]({%slug telerikreporting/designing-reports/report-structure/textbox%}) controls in your report:
+
+1. Switch the measurement units for your report to pixels (`px`). Using pixels minimizes inaccuracies that can occur when switching between units at runtime.
+1. Increase the size of each `TextBox` element to ensure adequate space for text rendering.
+1. Set the `CanShrink` property of each `TextBox` to `False`. This prevents the control from shrinking beyond the required dimensions for proper text display.
+
+## See Also
+
+* [TextBox Documentation]({%slug telerikreporting/designing-reports/report-structure/textbox%})
+* [HTML5 Report Viewer Overview]({%slug telerikreporting/using-reports-in-applications/display-reports-in-applications/web-application/html5-report-viewer/overview%})