feat(workflow): introduce slash-command based issue triage

.github/scripts/triageIssue.js

@@ -0,0 +1,151 @@
+module.exports = async({github, context}) => {
+    const owner = context.repo.owner;
+    const repo = context.repo.repo;
+    const issue = context.payload.issue; 
+    const issueNumber = issue.number;
+    const issueDescription = issue.body; 
+    const username = issue.user.login
+
+    if(context.eventName === 'issues'){
+        try {
+            if(!issueDescription || !issueDescription.trim()){
+                return await github.rest.issues.createComment({
+                    owner,
+                    repo, 
+                    issue_number: issueNumber, 
+                    body: `Hi @${username},
+
+    Thanks for opening this issue.
+
+    It looks like the issue description is currently missing.
+
+    Please provide:
+    - A brief summary of the problem
+    - Expected behavior
+    - Actual behavior (if applicable)
+    - Any relevant screenshots, logs, or context
+
+    This helps the team understand, prioritize, and route the issue correctly.
+
+    Thank you!
+
+                    `
+                })
+            }
+
+            return await github.rest.issues.createComment({
+                owner,
+                repo, 
+                issue_number: issueNumber,
+                body: `Hi @${username},
+
+    Thanks for opening this issue.
+
+    Please reply with one of the following areas so the issue can be routed to the appropriate team member:
+
+    - /backend
+    - /web
+    - /mobile
+    - /devops
+
+    Once an area is selected, the corresponding label will be added automatically.`
+            })
+
+        } catch (error) {
+            console.error(error)
+        }
+    }else if(context.eventName === 'issue_comment'){
+        if (context.payload.comment.user.type === 'Bot' || context.payload.comment.user.login === 'github-actions[bot]') {
+            return;
+        }
+
+        const comment = (context.payload.comment.body || '').trim().toLowerCase();
+        const existingLabels = (issue.labels || []).map(label => label.name);
+
+        if (
+            existingLabels.includes('backend') ||
+            existingLabels.includes('web') ||
+            existingLabels.includes('mobile') ||
+            existingLabels.includes('devops')
+        ) {
+            return;
+        }
+
+        if (!['/backend', '/web', '/mobile', '/devops'].includes(comment)) {
+            return;
+        }
+        if(comment === '/backend'){
+            await github.rest.issues.addLabels({
+                owner,
+                repo, 
+                issue_number: issueNumber,
+                labels: ['backend']  
+
+            })
+            return await github.rest.issues.createComment({
+                owner,
+                repo, 
+                issue_number: issueNumber, 
+                body: `The issue has been classified as **backend**.
+
+@Harxhit, please review and triage this issue when available.
+
+The **backend** label has been applied and the issue has been routed accordingly.`
+            }) 
+        }else if(comment === '/web'){
+            await github.rest.issues.addLabels({
+                owner,
+                repo, 
+                issue_number: issueNumber,
+                labels: ['web']  
+
+            })
+            return await github.rest.issues.createComment({
+                owner,
+                repo, 
+                issue_number: issueNumber, 
+                body: `The issue has been classified as **web**.
+
+@ShantKhatri, please review and triage this issue when available.
+
+The **web** label has been applied and the issue has been routed accordingly.`
+            }) 
+        }else if(comment === '/mobile'){
+            await github.rest.issues.addLabels({
+                owner,
+                repo, 
+                issue_number: issueNumber,
+                labels: ['mobile']  
+
+            })
+            return await github.rest.issues.createComment({
+                owner,
+                repo, 
+                issue_number: issueNumber, 
+                body: `The issue has been classified as **mobile**.
+
+@blankirigaya, please review and triage this issue when available.
+
+The **mobile** label has been applied and the issue has been routed accordingly.`
+            }) 
+        }else if(comment === '/devops'){
+            await github.rest.issues.addLabels({
+                owner,
+                repo, 
+                issue_number: issueNumber,
+                labels: ['devops']  
+
+            })
+            return await github.rest.issues.createComment({
+                owner,
+                repo, 
+                issue_number: issueNumber, 
+                body: `The issue has been classified as **devops**.
+
+@ShantKhatri, please review and triage this issue when available.
+
+The **devops** label has been applied and the issue has been routed accordingly.`
+            }) 
+        }
+    }
+}

.github/workflows/triageIssue.yml

@@ -0,0 +1,27 @@
+name: Issue triage
+
+on:
+  issues:
+    types: [opened]
+  issue_comment: 
+    types: [created, edited]
+
+
+permissions:
+  issues: write
+
+jobs: 
+  assignLabel: 
+    runs-on: ubuntu-latest
+
+    steps:
+      - name: Checkout
+        uses: actions/checkout@de0fac2e4500dabe0009e67214ff5f5447ce83dd #v6.0.2
+
+      - name: Triage issue
+        uses: actions/github-script@3a2844b7e9c422d3c10d287c895573f7108da1b3 #v9.0.0
+        with:
+          github-token: ${{ secrets.GITHUB_TOKEN }}
+          script: |
+            const script = require('./.github/scripts/triageIssue.js');
+            await script({ github, context });