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Add support for sending HTML emails #113

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05f949a
Added support for sending HTML emails
Feb 22, 2016
a2c9457
Fixed custom field value
Feb 22, 2016
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1 change: 1 addition & 0 deletions README.md
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Original file line number Diff line number Diff line change
Expand Up @@ -133,6 +133,7 @@ rake helpdesk:localdb:stop
* [Orchitech Solutions](https://github.com/orchitech) - Added support for non-anonymous supportclients (sponsored by ISIC Global Office)
* [Orchitech Solutions](https://github.com/orchitech) - Added support for customizable email footers (sponsored by ISIC Global Office)
* [Orchitech Solutions](https://github.com/orchitech) - Added support for tracking email details (sponsored by ISIC Global Office)
* [Orchitech Solutions](https://github.com/orchitech) - Added support for sending HTML emails (sponsored by ISIC Global Office)

## License

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9 changes: 9 additions & 0 deletions app/views/helpdesk_mailer/email_to_supportclient.html.erb
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@@ -0,0 +1,9 @@
<!DOCTYPE html>
<html>
<head>
<meta content='text/html; charset=UTF-8' http-equiv='Content-Type' />
</head>
<body>
<%= Redmine::WikiFormatting.to_html(Setting.text_formatting, @body).html_safe %>
</body>
</html>
1 change: 1 addition & 0 deletions app/views/helpdesk_mailer/email_to_supportclient.text.erb
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@@ -0,0 +1 @@
<%= @body %>
15 changes: 15 additions & 0 deletions db/migrate/008_create_custom_field_for_send_html_emails.rb
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@@ -0,0 +1,15 @@
class CreateCustomFieldForSendHtmlEmails < ActiveRecord::Migration
def self.up
c = CustomField.new(
:name => 'helpdesk-send-html-emails',
:editable => true,
:visible => false, # do not show it on the project summary page
:field_format => 'bool')
c.type = 'ProjectCustomField' # cannot be set by mass assignement!
c.save
end

def self.down
CustomField.find_by_name('helpdesk-send-html-emails').delete
end
end
5 changes: 4 additions & 1 deletion lib/helpdesk_mailer.rb
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Expand Up @@ -32,8 +32,10 @@ def email_to_supportclient(issue, recipient, journal=nil, text='')
# available then use this one instead of the regular
r = CustomField.find_by_name('helpdesk-first-reply')
f = CustomField.find_by_name('helpdesk-email-footer')
h = CustomField.find_by_name('helpdesk-send-html-emails')
reply = p.nil? || r.nil? ? '' : p.custom_value_for(r).try(:value)
footer = p.nil? || f.nil? ? '' : p.custom_value_for(f).try(:value)
send_html_emails = p.nil? || h.nil? || p.custom_value_for(h).nil? ? false : p.custom_value_for(h).true?
# add any attachements
if journal.present? && text.present?
journal.details.each do |d|
Expand All @@ -58,12 +60,13 @@ def email_to_supportclient(issue, recipient, journal=nil, text='')
# sending out the journal note to the support client
# or the first reply message
t = text.present? ? "#{text}\n\n#{footer}" : reply
@body = expand_macros(t, issue, journal)
mail(
:from => sender.present? && sender || Setting.mail_from,
:reply_to => sender.present? && sender || Setting.mail_from,
:to => recipient,
:subject => subject,
:body => expand_macros(t, issue, journal),
:body => send_html_emails ? nil : @body,
:date => Time.zone.now
)
else
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