CX Manager driving innovation and excellence in FinTech at Fubon Financial Holdings. Product Manager and UX Designer with 5+ years of experience in digital product development, AI applications, and user experience design. I'm passionate about building products from 0 to 1, driving digital transformation in enterprise environments, and delivering award-winning user experiences.
Manager, Fintech Strategy & Development @ Fubon Financial Holding (ε―ι¦ιζ§)
- ποΈ Architecting unified design systems across 6 subsidiaries
- π€ Leading cross-functional digital experience communities
- π€ Pioneering AI transformation initiatives for enterprise-scale customer service
- Design: UX Design, Design Systems, Accessibility (WCAG AA)
- Development: Claude Code, SQL, Front-end Development
- Product: Product-Led Growth, User Research, Data Analytics
Financial Services (FinTech) β’ AI/ML SaaS β’ Digital Advertising β’ Government Digital Services β’ Content & Media
- π§ Email: [email protected]
- πΌ LinkedIn: linkedin.com/in/laiyenju
- π Portfolio: Coming soon!
π‘ "Building human-centered products that drive meaningful impact at scale"


