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@thibaultamartin thibaultamartin commented Jul 1, 2025

Supersedes #2775

This PR is blocking the Matrix.org Premium Accounts rollout. We should review and merge it as soon as realistically possible. We must publish it before Friday 4 July.

@thibaultamartin thibaultamartin requested a review from a team July 1, 2025 15:00
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cloudflare-workers-and-pages bot commented Jul 1, 2025

Deploying matrix-website with  Cloudflare Pages  Cloudflare Pages

Latest commit: 3df66e6
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Preview URL: https://98bd1a97.matrix-website.pages.dev
Branch Preview URL: https://update-policies.matrix-website.pages.dev

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@HarHarLinks HarHarLinks added the legal This concerns a topic on which we need to involve the Foundation's legal team label Jul 1, 2025
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How does this relate to #2775?

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This is missing some of the same technical fixes I already mentioned at #2775, and some non-technical changes e.g. for apparent typos.

+++
title = "Matrix.org Foundation Privacy Policy"
version = "3.1.0"
version = "3.2.0"
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we should probably adjust the template for these versioned pages (probably https://github.com/matrix-org/matrix.org/blob/main/templates/legal.html) so they actually show the version to the reader.

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  • I suggest to rename this file (and update links, plus establish a forwarding rule) if it's no longer "and conditions", but "homeserver terms"
  • we should decide and document if we keep legal docs in one place and link to them from another (e.g. from the homeserver section) or vice versa.

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Legal tells me to keep things as is for now

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decide and document

@hughns hughns changed the title Update policies Update policies and add Homeserver Pricing page Jul 2, 2025

When you read the ‘**Service**', or the ‘**Website**’ below, it refers to the services made available at Matrix.org which store your account and personal conversation history, using or interacting with the website, purchasing Usage Plans and using our shop or donations section.

If you purchase access and use of the public Matrix.org homeserver, our Homeserver Terms will also apply to you.
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link the homeserver terms

### 1.1 Definition of terms

Contact Information:
Where you read The Matrix.org Foundation C.I.C., The Matrix.org Foundation, The Matrix Foundation, or the Foundation, it refers to the Community Interest Company incorporated on 29 October 2018 to be the neutral custodian of the Matrix protocol: The Matrix.org Foundation C.I.C., and their agents.
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I would suggest setting apart the homeserver which is often referred to by its technical domain matrix.org and The Matrix.org Foundation C.I.C. (note capitalisation) by continuing the established conventions of "matrix.org" for the homeserver and Matrix.org for the Foundation. This should be referenced or included in all of the policy documents.

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That was partially also done in this PR by b6b0dc1, however not on all files.

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Since this is blocking for the Matrix Premium project, let's not block on this and fix it separately

Co-authored-by: Kim Brose <[email protected]>
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There are plenty of remarks from #2775 that still apply here. It feels to me like it would be a waste of time continuing this review before all of these have been addressed.

version = "3.2.0"
+++

Effective date of 21 July 2025
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After we merge this by 4 July, how do I as a reader find the currently effective terms before 21 July?

Comment on lines +136 to +137
* the user agent we saw when it got created
* which client you used
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capitalisation?

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There is a 2 weeks uncompressible delay between publishing this update and the new terms being effective, which is on the critical path of launching paid accounts. Whilst all the feedback is valuable and a lot of it is a no brainer to integrate, I can't see anything being a blocker, so I would recommend to push the current version asap to stop delaying the launch, and incorporate the comments (and those on #2775) in the next update which will also link to the trademark policy.

@thibaultamartin thibaultamartin merged commit dfd1c30 into main Jul 7, 2025
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@thibaultamartin thibaultamartin deleted the update-policies branch July 7, 2025 11:56
@HarHarLinks HarHarLinks mentioned this pull request Jul 13, 2025
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