⛳️ PASS: ITIL 4 Foundation (IT Service Management) by learning based on our Questions & Answers (Q&A) Practice Tests Exams.

This learning path provides system administrators with a comprehensive method for studying the skills tested in the CompTIA A+ (220-1001 and 220-1002) exams. It includes in-depth courses teaching skills from each exam domain and provides insights into resources you can use to prepare for the exam.

AI-powered dashboard for monitoring SLA breaches, ticket trends, and support team performance using real-time analytics and automation.

Public issue-tracker and roadmap for composuite

AI-powered dashboard for monitoring SLA breaches, ticket trends, and support team performance using real-time analytics and automation.

RAG chatbot that answers questions about a professional profile with cited answers

This AWS CloudFormation template deploys a highly available GLPI (a web-based IT service management software) environment on Amazon RDS, with an Elastic Load Balancer for traffic distribution. The infrastructure is set up across multiple availability zones for increased redundancy.

End-to-end IT ticket lifecycle framework — covers intake, triage, escalation, resolution, and closure for security and helpdesk teams

IT Service Management Course Project for M. Sc. in Computer Science, Università di Padova, done in groups

A high level project plan to decommission two connectivity services offered by a bank. In this project we considered the role of service management in relation to the ITIL4 framework to ensure a seamless decommissioning of these services and a transition to a new connectivity service with minimal disruption to the bank's day-to-day operations.

💼 Professional IT Service Management System - نظام إدارة خدمات تقنية المعلومات الاحترافي

Free ITIL practice questions 2026 — 422 questions across 5 exams | certbase.pro

Runbooks is an all-in-one IT operations platform purpose-built for IT teams and managed service providers (MSPs).

IT Service Management (ITSM) refers to the entirety of activities directed by policies, organized and structured in processes and supporting procedures that are performed by an organization or part of an organization to plan, deliver, operate and control IT services offered to customers.

API and integration profile for Freshservice.

A Microsoft 365-based IT service request and approval system using Microsoft Forms, SharePoint, Outlook and Power Automate.

API and integration profile for SysAid.

ITIL (IT Infrastructure Library) is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of businesses. ITIL provides a practical framework for identifying, planning, delivering, and supporting IT services to businesses.

Ivanti is an IT asset management and security platform providing unified endpoint management, patch management, and IT service management. The Ivanti Neurons product family exposes REST APIs across People & Devices, MDM, ITSM, and Zero-Trust Access, alongside Endpoint Manager APIs for patch and software distribution.

Free ServiceNow practice questions 2026 — 2,707 questions across 21 exams | certbase.pro