About • Projects • Toolkit • Certs • Connect
- Specialized IT Graduate: Completed a rigorous 3-year Software Engineering program at Centennial College in just 2 years.
- PowerShell Automation Expert: Built standalone .exe tools that slashed setup times by 70% and reduced manual reporting by 90%.
- Hardware Specialist: Expert troubleshooting and deployment for Dell, HP, Lenovo (ThinkPad), Apple (MacBook/iPad), ASUS, and Razer systems.
- Service Desk Mastery: Skilled in high-volume ticket management using Jira Service Desk and ServiceNow.
- Work Authorization: 3-year Open PGWP (Canada) • Immediate start availability.
| Category | Detail |
|---|---|
| 🧠 Focus | IT Operations • Endpoint Management • PowerShell Automation |
| ⚙️ Stack | PowerShell • Microsoft 365 • Entra ID • Intune • Jira Service Desk |
| 🚀 Recent Work | Standalone .exe deployment tools & M365 Compliance Dashboards |
| 🌍 Availability | Toronto & GTA (On-site, Hybrid, or 24/7 Operations) |
I’m a Toronto-based IT Support & Operations Specialist dedicated to bridging the gap between complex IT infrastructure and end-users. I believe in a proactive "fix-it-once" approach, using PowerShell automation to eliminate repetitive toil and improve system uptime.
Proficient in Microsoft 365 administration, Intune (Autopilot/Compliance), and Entra ID, I architect solutions that ensure secure, audit-ready environments. My background includes managing technical operations for a 50-user family business and consulting for SMB clients to implement Zero Trust security policies.
📧 Reach me at [email protected]
The Why: Developed as a standalone, portable .exe to allow for "plug-and-play" deployment on any target machine without needing a local script environment.
Solution: Architected a robust wrapper to automate silent installations of MSI and EXE installers with built-in logging and automated email status reports.
Tech: PowerShell, WinRM, Windows Forms, SMTP
🔗 Repo: Software Deployment Tool
The Why: Created to solve the lack of visibility into mobile workforce security posture without manual, time-consuming spreadsheet auditing.
Solution: Built an automated HTML dashboard querying Microsoft Graph API to provide real-time visibility into Intune/Entra device compliance.
Impact: Reduced manual compliance reporting time by approximately 90%.
Tech: PowerShell, Graph API, HTML/CSS
The Why: Designed as a proactive monitoring solution to detect hardware failure or resource exhaustion before user impact.
Solution: A lightweight .exe application monitoring CPU, RAM, and Disk health, triggering automated email alerts upon threshold breaches.
Result: Enabled proactive incident response, catching system errors before they were ever reported.
Tech: PowerShell, SMTP, WinForms
🔗 Repo: System Health Monitor
A responsive event-ticketing platform built with React, Node, Express, and MongoDB.
Result: Provides a secure, modern booking experience with optimized database queries and encrypted sessions.
🔗 Repo: Ticket Shop
🧠 Click to Expand Technical Toolkit
| Category | Tools |
|---|---|
| Hardware & Peripherals | Dell, HP, Lenovo ThinkPad, MacBook/iPad, Docking Stations, VOIP, Network Printers |
| IT Support & Systems | Active Directory, Entra ID / Azure AD, Intune / Endpoint Manager, Microsoft 365 / Exchange Online, Jira Service Desk, ServiceNow |
| Remote Support | TeamViewer, AnyDesk, OpenVPN, WireGuard, Trello, Excel |
| Automation & Scripting | PowerShell (Advanced), Microsoft Graph API, Bash, Python, C# |
| Cloud & DevOps | Azure, AWS (S3, EC2), Docker, Hyper-V, VMware vSphere |
| Databases & ERP | MongoDB, SQL Server, SAP Concur, Yardi |
- IBM Cybersecurity Analyst • Google IT Support Professional
- IBM IT Support Professional • Microsoft 365 Fundamentals (MS-900)
- AWS Certified Cloud Practitioner • ISTQB Foundation (In Progress)
© 2025 Moustafa Obari — crafted with 💙 PowerShell, Markdown, and a passion for continuous improvement.